Quote (CaNNiBoWel @ Jul 3 2011 08:40pm)
every 4-5 minutes internet will keep dcing.
just new router / modem 2 days ago and it's worked perfectly
its clear as day outside
they last for~3 mins or less
happen every 4-5
Here's a few steps that I could suggest doing - as a traceroute is good to do, it doesn't solve problems, only shows your routing to a specific network.
If you're DCing every 2-3 minutes, you could try doing some of the following steps;
1) Directly connect to your modem - might need to give the modem a restart so it'll update with a new ghost mac address and give you a IP address
2) Once you've connected directly to the modem, Go to Start -> Run -> type in cmd -> type in: ping 4.2.2.1 /t - this'll ping a military DNS server
3) Look for occasional drops - if you're getting "Request timed out", you're having bad hops/internet is completely disconnecting for that instance
If you don't receive any drops in MS, go ahead and re-hook up your router (I'm assuming you're directly connected to the router via ethernet and not wireless) and issue another ping to 4.2.2.1 (with /t so it'll continue), and monitor it for a while - if you're receiving loss/drops, it pinpoints issues down to your router.
As another step, I'd recommend using a different computer as well to see if it's having the same problem - this is due to a possible nic card and or wireless device on the computer you're currently connected to might be bad and or outdated - it has a potential to drop connection.
If you're wireless, I'd recommend directly connecting to the router and or modem to give these tests as a wireless connection isn't usually extremely stable.
Personally, I just had this issue with one of the PC's on my network; The computer would go online and it'd disconnect rapidly at different times then it'd come back online eventually - it was a setting in my router I forgot to change, which was called "WPS" - I had to disable it since it was interfering with my WPA2 security password.
These are just a couple steps to going about in troubleshooting your network, sometimes a traceroute will work if you're appointing it towards your ISP and they're wanting it to forward to a system administrator which usually doesn't happen if other users isn't have the same problem - don't fix what isn't broke.
Traceroute's will show if a router/network is having issues and it'll start itself out ( * * * ), it won't respond to the echo response or it'll have a high latency/route you elsewhere. This doesn't imply to all networks, some networks have Echo Replies turned off by default or for security reasons so you'll get the *'s regardless but the network could still be online.
As you'll see on a traceroute of mine directly from my router (ssh), I get a request timed out at the very start due to my isp's local server has echo replies disabled
Code
root@knight:~# traceroute d2jsp.org
traceroute to d2jsp.org (208.110.65.133), 30 hops max, 38 byte packets
1 * * * - ECHO Timed out due to echo replies disabled
2 74-128-21-153.dhcp.insightbb.com (74.128.21.153) 15.167 ms 8.404 ms 9.588 ms - my ISP
3 74.128.8.233 (74.128.8.233) 10.191 ms 10.381 ms 1063.548 ms - my ISP
4 4.71.250.29 (4.71.250.29) 19.162 ms 22.456 ms 21.441 ms
5 vlan51.ebr1.Chicago2.Level3.net (4.69.138.158) 18.846 ms vlan52.ebr2.Chicago2.Level3.net (4.69.138.190) 21.538 ms vlan51.ebr1.Chicago2.Level3.net (4.69.138.158) 21.864 ms
6 4.69.140.193 (4.69.140.193) 18.370 ms 4.69.140.189 (4.69.140.189) 14392.379 ms 4.69.140.193 (4.69.140.193) 17.568 ms
7 ae-13-51.car3.Chicago1.Level3.net (4.69.138.5) 17.777 ms 17.933 ms ae-23-52.car3.Chicago1.Level3.net (4.69.138.37) 19.474 ms
8 4.68.127.138 (4.68.127.138) 39.357 ms 19.225 ms 18.892 ms
9 hurricane-ic-124397-chi-bb1.c.telia.net (213.248.104.214) 1139.587 ms 21.986 ms 23.821 ms
10 10gigabitethernet1-1.core1.mci1.he.net (72.52.92.2) 30.280 ms 32.460 ms 31.584 ms
11 10gigabitethernet1-1.core1.mci2.he.net (184.105.213.2) 31.156 ms 30.173 ms 1264.057 ms
12 wholesale-internet-inc.10gigabitethernet1-3.core1.mci2.he.net (216.66.78.90) 28.334 ms 32.364 ms 28.848 ms
13 69.30.209.7 (69.30.209.7) 30.829 ms 33.264 ms 33.812 ms
As you'll see it's rather long due to going through 3 local networks and dns servers/routers - eventually to d2jsp's server.
Not to be picky, however - thunderga:
1 <1 ms <1 ms <1 ms 192.168.1.1 this is to my isp radio tower - 192.168.1.1 is your local router, not modem; That's the router at your house - from reviewing your network, you don't have a very good ms to your local node at all, it's rather bad in my opinion. I'd further look into that and determine where your local node is -- usually you'll have a 1-8ms+ to a local node, you're having 18-39 range, yikes.
Here's a example ping tests to 4.2.2.1 which is public military DNS servers
Code
root@knight:~# ping 4.2.2.1
PING 4.2.2.1 (4.2.2.1): 56 data bytes
64 bytes from 4.2.2.1: seq=0 ttl=57 time=22.114 ms
64 bytes from 4.2.2.1: seq=1 ttl=57 time=17.600 ms
64 bytes from 4.2.2.1: seq=2 ttl=57 time=22.289 ms
64 bytes from 4.2.2.1: seq=3 ttl=57 time=18.448 ms
64 bytes from 4.2.2.1: seq=4 ttl=57 time=18.798 ms
64 bytes from 4.2.2.1: seq=5 ttl=57 time=19.432 ms
64 bytes from 4.2.2.1: seq=6 ttl=57 time=17.519 ms
--- 4.2.2.1 ping statistics ---
7 packets transmitted, 7 packets received, 0% packet loss
round-trip min/avg/max = 17.519/19.457/22.289 ms
As you'll see, my network is decently stable, I could post a huge output but it'll be generally the same since I've monitored it many times before. Don't mind the root@knight, it's linux.
Get back to me with some more information as to if you're wireless, updated nic card/wireless drivers, connected to a different pc and attempted those steps, etc. Eventually - if all else fails and you're having serious connection issues and it's not a local network problem, you'll need to get into contact with your ISP and they'll be able to check your modem SNR/signals and determine if you're having a outage frequently.