First of all d2jsp will never automatically log you out
http://forums.d2jsp.org/topic.php?t=21258649&f=34Second your account is your responsibility so if you lose your password and your email your in a very tough position.
When doing an account recovery you need to provide ALL the information you can to prove that the account is yours.
This includes topics tracking, date of orb purchases, all the way to sending them a picture of your ID, your paypal address, etc.