Try updating ur wireless driver

I should mention that I have 2 other laptops that are also experienceing the same problem.
It constantly disconnects and its very annoying.

Have u tried reseting ur router?

Since all 3 are having prblems

call your internet supplier

Here's a list of things to try since 99.99% of the answers I've seen are mostly for +1's

I'm by-passing a lot of steps since you've stated other laptops on the same network are having the same issue.

1) Do a speedtest - Determine what you're paying for (3mb? 6mb? 10.0?) - compare it with the results you're getting to the nearest server at your location

2) If you have a 10.0 service and getting 6mb+, it's considered "getting service", if you're under, it's not getting service

3) Ensure no other computer on your network is downloading/uploading files / turn them all completely off

4) Since you're behind a router, disconnect it completely and connect your main PC into the modem - reset the modem so it'll renew the ghost mac address and you'll have a new IP

5) Do another speedtest, compare results/Ensure the PC you're connected to isn't download/uploading files (Steam games updates, Windows updates, ETC)

6) If it's still slow at this time - you'll want to give your ISP a call and have them check your signals on your modem/etc and see if you'll be needing a service technician at your home - they'll decide if it's something on the ISP's end or yours. There's a lot of things that could be wrong, if you're using cable it could be a splitter that's causing a problem, lots of things. Make sure that you ask them if there's a heavy load on the "node" or not - during peak times of the days, all the users are online and that's a general case that I've hear from a lot of people with latency issues.

I'd recommend doing those steps - Mainly to sum it up: Do a speedtest, compare it to what you're buying to see if you're getting service - Possibly do a ping/traceroute to google and or other networks to see if it's just not one network but all networks - directly connecting to modem will result in other computers on your network won't have access and you'll be able to pin-point the problem more better - give your ISP a call and say that you've ensured all connections are gone from all computers, directly connected to modem, problem is still persisting, etc.

If it's a router issue and once you've by-passed the router/into modem and it's fixed - It could of been a smaller router reset issue and you'll need to address that issue within the settings of that router so you won't have it happen in the future.

Here's a example of a decent ping from my network to the d2jsp.org server:



That's not saying your MS will be similar, but I absolutely know my routing from here to d2jsp isn't lagging (d2jsp servers might be lagging but I might not be - you'll need to determine this if it's a actual latency issue or not; This is why I'd recommend doing it to different networks, east/central and western locations, pings will vary but take a look at the consistency of the MS, if it's 20MS then 100MS++ consistently you have a problem).

This post was edited by ius on Jun 16 2011 05:21pm

finally, some help in the General Help... I been around for 3 years... and ive never seen this section of the forum filled with so many clueless wanna be mods... thank you so much for your help man.
i have tried resetting my router... it helps for a little bit...is it a problem that my router is in the basement and every laptop/desktop is 2 floors above? I think the signal should still be pretty strong.. I'm thinking of giving my isp a call.
once again, thanks for your quality help.

No problem, I know a little bit of this stuff and I'm happy to share it.

I don't know if I seen that you was wireless or not, but from acknowledging it now I have a couple things for you to do.

I'd recommend directly connecting to the modem with a ethernet cable before you proceed with your ISP called. They'll have you do it anyways just to ensure it's not on your end. Wireless connections usually are laggy due to it's not a hard connection and it's based on a signal from point a to b via a network card. If your signal. I'd highly recommend directly connecting to your router or modem and doing the tests/steps I've explained above, it'll really help to pinpoint the problem quicker.

Now, if you're directly connected to the modem, still seeing these issues with the speedtests/pings - it's highly unstable, you're not "getting service", you'll then need to call your ISP yes.


A side note of your router - if before you was getting a great signal and now not, I'd try moving the router a bit and seeing if that helps any. Now, it could be a faulty WIFI access point on the router and you'll need to take a closer look into; Such as literally if it means to take your desktop and hook it up directly NEXT to the router, and connect back to the wireless and seeing what the signal is like; If it didn't improve, it could be a faulty router, your wireless network card, needs updating from the drivers/etc.

That's a few options to do of what I can think of right now, more will come to me later when I'm not tired!


Give those a spin and see how the results are, if anything I'd give your ISP a call if all else fails, they'll guide you through the process over the phone to doing the proper testing (assuming you'd get a technician that knows what he or she is doing!).

thanks again.. i wont be able to hook up my desktop beside the router... im just gonna have to deal with shitty connection
btw... i used to be in that guild... until the original owner left