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Jun 9 2011 06:20pm
last topic: http://forums.d2jsp.org/topic.php?t=55223085

my brother did this and 10 days later still no response.

the account has not been logged onto for 28 days.. so it is obviously his.

any other options?

thanks.
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Jun 9 2011 06:21pm
He could always try the Contact button, however it could take even longer with that.

Quote (Archmage @ Jun 9 2011 08:22pm)
You obviously didn't read his last post/topic.

I'd say just be patient. These things take time. 10 days isn't as long as you'd think.


Obviously I did, because he said his brother used the Account Recovery button, not the Contact button.

This post was edited by XyZzZ on Jun 9 2011 06:22pm
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Jun 9 2011 06:22pm
Quote (XyZzZ @ Jun 9 2011 08:21pm)
He could always try the Contact button, however it could take even longer with that.


You obviously didn't read his last post/topic.

I'd say just be patient. These things take time. 10 days isn't as long as you'd think.

This post was edited by Archmage on Jun 9 2011 06:22pm
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Jun 9 2011 06:25pm
Quote (Archmage @ Jun 10 2011 10:22am)
You obviously didn't read his last post/topic.

I'd say just be patient. These things take time. 10 days isn't as long as you'd think.


yea i suppose. guess he will just have to wait longer

but if it takes more than 10 days to reject it like the 2 account recovery requests thats a bit slack

This post was edited by coitussister on Jun 9 2011 06:25pm
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Jun 9 2011 06:28pm
Quote (coitussister @ Jun 9 2011 07:25pm)
yea i suppose. guess he will just have to wait longer

but if it takes more than 10 days to reject it like the 2 account recovery requests thats a bit slack


Yeah just make sure you include everything possible when using the Contact feature to prove that the account is yours.
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Jun 9 2011 06:31pm
Quote (hphman1193 @ Jun 10 2011 01:28am)
Yeah just make sure you include everything possible when using the Contact feature to prove that the account is yours.


yep. put as much as evidence as possible. e.g. date of the purchase of any orbs
or any topics he tracked, put as much information as possible in it

This post was edited by LotW on Jun 9 2011 06:31pm
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Jun 15 2011 06:11pm
15 days and still no response :/
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Jun 15 2011 06:20pm
Quote (coitussister @ 16 Jun 2011 02:11)
15 days and still no response :/


you must be patient, sometimes it takes a bit longer

This post was edited by JokerGuy on Jun 15 2011 06:21pm
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Jun 15 2011 09:41pm
Quote (LotW @ Jun 9 2011 08:31pm)
yep. put as much as evidence as possible. e.g. date of the purchase of any orbs
or any topics he tracked, put as much information as possible in it


This is some wise advice. You need to prove that the account is actually yours. As much info as you can add to the recovery form related to your account is helpful

This post was edited by Legacy843 on Jun 15 2011 09:41pm
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Jun 23 2011 06:46pm
still no response..
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