well we arnt in the same house or anything if thats wat you're implying

Quite misleading then

May very well be an ISP problem then, but yeah, I really doubt that

This post was edited by Starlight2 on Jul 18 2011 08:14am

>< thats my bad dont even remember sayin that lol sorry

You said at first you two live in the same house, then said its different houses.

If you both live in the same house and only ONE can get on, have that person set a static IP address.

If you are in different houses, reset the router completely using the back of it with a paperclip

If the router is not accessible, lets get in that bitch via the browser this may take some know-how about your router / ip addresses but normally its 192.168.1.1 in the browser



Now to get to this page it is a little advanced if you don't know what you're doing...

Once your in your router's configuration click on admin > management (will differ from your router just use some common sense) then change the default password to what ever you want it'll prompt you to login again

login again

once you do that set it to remote management mode on port 8080

now type your ip address in the URL with :8080 after it

then go back to admin tab go to factory defaults and click yes > save settings

your password will be back to default.

Yes we did have to do all that just to manually restart the router. If you don't understand any of this lmk

Edit: When you turn on remote management make sure to turn it off when you're done, it should reset with factory reset but if it doesn't turn it off.

This post was edited by Dj16921 on Jul 18 2011 09:04am

@dj16921

she is currently asleep so when she wakes up we will try this and ill post results here

Said she couldn't log into the router cuz it needs user / pass... Its set to default.

and wat would default be? o_O ive never messed around with this kinda stuff

I have a list at my office of them

but here is a online resource:

http://www.phenoelit-us.org/dpl/dpl.html

thank you, trying it soon

If that doesn't work she'll have to reboot it manually to reset the user / pass. If its her router I could maybe help with this. Depends on how long it takes.