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Member
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Jul 20 2011 04:18pm
One of my characters on Bnet has turned into a "generic bad file" and I'd like to get him back. Anyone know a number I can or someone I can email about this problem from Blizzard?
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Jul 20 2011 04:20pm
www.battle.net
Should do the trick
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Jul 20 2011 04:21pm
Look at there site, should have a tech support number.

This post was edited by Austin on Jul 20 2011 04:25pm
Member
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Jul 21 2011 02:46pm
I found a link that's for my specific problem or whatever, and it had one of those click here things that's supposedly a form to fill out about my character and account and stuff, but when I click it nothing happens. Nothing even starts to load.
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Jul 21 2011 02:51pm
I've had that happen in the past

It gets gliched, usually when closing D2 in a weird/none normal way (Alt + F4)

I've contacted Blizzard b4 & been told that there is nothing they can do, the character will not be restored

Sorry :(

There tech support website is linked in my profile
Member
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Jul 21 2011 02:55pm
Quote (Termn8tin_Cobra @ 21 Jul 2011 15:51)
I've had that happen in the past

It gets gliched, usually when closing D2 in a weird/none normal way (Alt + F4)

I've contacted Blizzard b4 & been told that there is nothing they can do, the character will not be restored

Sorry :(

There tech support website is linked in my profile


Would it be worth it to email support@blizzard.com?
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Jul 21 2011 02:57pm
Quote (Juicy_J @ 21 Jul 2011 21:55)
Would it be worth it to email support@blizzard.com?


can always try
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Jul 21 2011 03:00pm
Its always worth a try

I had that happen to a built PvP WWbarb yrs ago when my PC crashed during gameplay & lost everything

But maybe they can do something about it now, like they do in WoW
Member
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Jul 21 2011 03:01pm
I dropped them an email. Anyone with experience know an estimated time that they'll actually get back to me?

And yeah it happened to a budget Bartuc's trapsin which cost me only about 50 fg. I wasn't too worried about it before, but now that I actually want to make a good Assassin, that's my only high leveled Assassin and I need it.
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Jul 21 2011 03:01pm
Quote (Juicy_J @ 21 Jul 2011 22:55)
Would it be worth it to email support@blizzard.com?


The character file is corrupted. It is located on Blizzard's servers, so only they can fix it. Contact the support or create a topic in the official forums and Blizzard will fix your issue.
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