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d2jsp Forums > Diablo II > Diablo 2: Resurrected > D2:R Discussion > Cannot Authenticate Problems?
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Mar 3 2026 02:34pm
I have 4 accounts with D2R through bnet.

I purchased the full infernal edition on steam (achievement chaser), thinking it is it's own account but found out after that it requires linking to a battle net account which I've linked it to 1/4 bnet accounts I had with D2R already so now the bnet account is colliding with steam linked to same email thus losing 1 account with the copy?

- 1/4 bnet account is upgraded with the RotW upgrade.
- other 3/4 bnet account is not upgraded to RotW because it says I need the game which I already have.
- Steam account purchased full infernal edition version (D2r+RotW) but requires you to link a bnet account. (I linked one 1/4 of the accounts already with D2R)

So right now, I can only login only to the RotW accounts (1/4 bnet & steam acct) but can't even connect to any of the other accounts that doesn't have RotW. Originally, the accounts without RotW goes to main screen and says haven't logged in within 30 days and I followed instructions and tried fixing but nothing worked then IDK what happened and now I can login to the accounts and go to char screen but cannot go ONLINE. It says cannot validate. I tried changing realms, reinstalling, flushing dns, reinstalling, deleting folders, repairing, leaving it offline for some time, relogging, etc.

I've tried everything from reinstalling to all possible online fixes that comes up from searches. Please help and bnet doesn't ever respond. It's been 4 days and no response from blizzard.

I also play classic also so how do I access them? These accounts are clean, logged in and confirmed with game so I wasn't going crazy. I'm guessing somethings not working properly because the accounts without DLC is using the same battle net/d2r directory as the ones with the DLC but just wanted to check if anyone had similar problems so I don't need to go through trying a bunch of stuff and then finding out the fix was in front of me all along later.
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