My name is Amy B and I will be assisting with your issue today.
You have the full restriction on your account which lasts for 15 days. You have about 12 days left on the restriction. We can't remove the restrictions, they are automated internally and it will release after the time is up.
- Repeated attempts to use an invalid CD-Key
- Spamming text in the chat channel (often associated with bots)
- Rapidly connecting/disconnecting to Battle.net (often associated with bots or switching between characters)
- Repeated use of an invalid or incorrect password may lock an account login for your protection
- Repeated use of third-party programs (hacks) - these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs
Some additional information on Temporary Restrictions can be found at
http://us.blizzard.com/support/article/20794. If you are getting the message "Your Connection has been Temporarily Restricted from this Realm. Please try to log in at another time." then you will not be able to connect to this Battle.net realm while the restriction is active.
This message will appear as a result of the following:
- Rapidly connecting and disconnecting to Battle.net
- Creating or joining numerous games within a short time period such as "Magic finding" or "Baal runs"
- By the use of "add-on programs"
- Chat channel abuse
- Failed login attempts
- In game latency caused by excessive spell effects
This is a temporary restriction and it should automatically release itself after a predetermined amount of time. Each restriction can be different and lengths are dependent upon the severity of the violation, and can last a maximum of 12 hours. This is also a realm specific error so you may find yourself being able to connect to the other Battle.net realms as well as Open Battle.net and Single Player.
If you find that your play style includes creating multiple games in a short period of time, please try reducing the number of games you create. If multiple players are connecting from a shared internet connection, try and avoid having everyone join a game at the same time to prevent the game servers detecting that multiple games have been created in a short time, as this can increase your chance of getting a restriction.
If this issue does not resolve itself after 3 days, please reply back with your account name, realm, and a time frame of how long you have been experiencing this issue. Please be aware we are not able to remove these restrictions.
Some additional information on Temporary Restrictions can be found athttp://us.blizzard.com/support/article/20794.
Sincerely,
Amy B
Customer Services
Blizzard Entertainment
www.blizzard.com/support
-----Original Message-----
From: sportsdude.reese@gmail.com
To: web.support@blizzard.com
Sent: 9/9/2010 7:18:12 PM
Subject: Battle.net -- Diablo II/Lord of Destruction -- Unable to Connect to Battle.net
1. Name -- Ryan Reese
2. Battle.net Account Name -- 09_t.romo
3. Realm -- USEast
4. Game -- Diablo II/Lord of Destruction
5. Able to connect with a different game -- I do not have another Blizzard game.
6. Able to connect to any realm -- Yes
7. Able to log on with a new account -- No, I do not get to the account creation screen.
8. Firewall -- No
9. Router -- No
10. Internet connection sharing -- No
11. Number of computers sharing internet connection -- 2
12. Error message -- Unable to Connect to Battle.net
13. Duration of problem -- 48 hours - 1 week
14. Able to connect since the problem occurred -- No
15. Internet connection method -- Cable
16. Internet Service Provider -- armstrong
17. Country/State/City -- whiteford, MD, USA
System - CPU MODEL: -- *Unknown
System - CPU SPEED: -- *Unknown
System - MEMORY: -- *Unknown
System - OS: -- Windows XP
System - SOUNDCARD: -- *Unknown
System - VIDEOCARD: -- *Unknown
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i was in game and just doing some /f m messages. and then i saw it was not going through. talking in game to other people in my game worked so i knew i was tagged or something. i knew i had a realm down or something
so i exited the game, restarted it, and then got the unable to connect message. figured it was a 24 hour one so i signed back on the next day after 24 hours. still no show. been over 3 days so far..nothing

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24.112.159.33
idk if i have modem or router and no right now im at home internet but i could use my colleges if i wana drive 20 minutes