Quote (TURBO_DODGE @ Jul 8 2014 09:26pm)
guy at work just got a new engine for free in his 2013 v8 silverado / cracked the block mudding Oo
dealerships around here as far as i know dont care because the manufacturer reimburses them / they do what they can to make you happy. Like that $700 rim on my challenger a few months ago
To an extent yes. They have to report the damage to the OEM and their warranty department tells the dealer whether they are going to cover it or not. If the dealer is willing to lie to them to make a customer happy they can get around it. It's not like the service department at the dealer gets to decide if they are going to fix it or not.
Also your friend is a fucking idiot if he grenaded a gen IV 5.3/6.0/6.2. It's practically impossible. Maybe 5+ minutes at WOT under a load with the radiator plugged with mud, or hydrolocking it.
There are thousands of stories out there about dealerships refusing to warranty vehicles that have been abused. Hell there are dealers that have broken shit on a customer's car and blamed it on the customer then refused to cover it.