Quote (Instigator @ Nov 7 2009 07:28pm)
He kept saying shit like "we're in this business to make money"
and I'm like "okay well they just spent $500 with us and you're quibbling about a $30 delivery charge for something that A. costs us $2 in gas max to deliver and B. shouldn't be charged more than $10 for delivery for where they live. Why prod a pissed off customer that just spent hundreds with us? Why not appease them with almost no cost to us so they come back? Maybe spend another $500. But instead you want to call them liars and tell them to come get it themselves? Then you call them and tell them we're not delivering it unless they pay (possibly again.)"
so he says "you already told them you're delivering it (raged)"
so I say "well then tell them that you're the manager and you have final say. Isn't that what your title is for? Tell them I don't make the decisions, you do, and that I can't deliver it for them. I'll stand behind whatever you say"
He was all pissy and was like "whatever Chris, you run the store"
and I nearly laughed my ass off. I wanted to say "ORLY?!? that's funny because I FUCKING WILL BE IN 2 WEEKS ASSHOLE"
That's when you use jsp insults in irl
You should have just pulled a umad out in that instance