All the points you make sound like you're just trying to come up with any way in which HoN is still viable game.
1) People being dicks naturally is not S2's fault. S2 doing nothing to encourage people not to be dicks is. Their ban system is ineffective, as is having public, detailed stats. Dota2 has done alot of things to make the community better. Now there's hardly any flaming in allchat, pretty moderate team flaming if any, and at the end of pretty much every game everyone says "ggwp" and is pretty friendly. How often do you see that in HoN? In HoN that's the exception, whereas in Dota it's pretty much the rule that people aren't BM douchebags (I'm talking about higher games mostly, brackets where people have played <200 games on average really don't count)
2) Having courier at the start is a bad idea. Icefrog takes into account casual players, even moreso than S2, and he hasn't implemented this in Dota. I'm sure he has many good reasons, some of which I am clueless about. I will say the main reason I think it's bad though: it puts even less emphasis on support. Public stats as well as default courier and being able to buy only 1 ward at a time basically makes support role seem like a joke. People are never taught about what support is or how to play it. 99% of people in HoN get it wrong, even in the higher brackets (at least from my experience). It's not about "dying for your team" or "buying so many wards you only have boots 40 minutes in". I've been playing the role alot more in high level Dota games ,and it took me a while to learn that support is actually about NOT dying, buying supportive items while still being able to farm some useful utility items/hp so you don't just instantly die in teamfights, and having good positioning / initiative so you can get your spells of at the right time. People in HoN will pretty much never learn this because the game doesn't encourage any sort of decent support. Courier is already there for you, you can only spend 100g on a ward which is like buying a salve, and smoke of deceit doesn't exist so the support role to the casual player seems like nothing.
3) You not keeping up with heroes that they add as a "casual player" is a big problem. How is that casual player friendly? You don't even know what some heroes do or how to truly play against them, yet you think this isn't a negative thing? I personally can't play a game properly unless I know every hero on the enemy team inside out so I can play as well as possible against them.
4) Secret shop not being in base is a good thing. Icefrog would probably have put it in base after all these years if he thought it was good for the game. If you lose map control completely, you DESERVE to have trouble buying items. That's part of the game. It's not like you can just lose all your outer towers and be stuck in your base and expect there to be no consequences. Heaven forbid you have to micro a flying courier over a treeline out of enemy vision to buy an item. Oh wait, you probably don't even have a flying courier anyway because nobody understands support given the inherent nature of HoN.
5) Getting a basic account verified is easy as fuck. If I had to play like 50 games to get a verified account instead of spending the $30 I did originally, I'd do it in an instant. It's not even a close decision. S2 definitely screwed over their originally paying customers by a) making the GAME itself free to play, and

not giving the shit they promised like custom maps.
6) You say you don't care about the competitive scene, and I certainly don't blame you. There is no competitive scene. It's a joke. There's like 1-2 casting studios (if you can even call them that), some half-assed players, and some shitty commentating. You can tell the difference between Dota2 and HoN casts by just watching any major Dota2 stream network/caster (beyond the summit, tobi, ayesee, GD studio, etc.). They have a ton of nice overlays, stats, great commentators, analysis, etc. The real difference is Valve and the studios and other sponsors invest a fuckton of money into the scene. It's exciting to watch, the play is great, the commentators are great, and overall its just enjoyable to watch a game or two even as a casual player. I can't say I've ever felt the same about HoN casting.
7) I never suggested banning people for flaming. Just mute them and only allow them to say a few basic things like "miss", "get back", "help", etc. Limit the amount of pings they can send per minute. Take away voice chat. Remove all these privileges for like 24 hours but still let them play. Eventually they learn flaming is just not worth it. Trust me, trying play this game without communicating freely is a nightmare. Put these rules in place instead of the really harsh bans which just spark resentment for the GMs, and it works wonders.
This post was edited by sMACKTRiCKz on May 22 2013 04:36pm