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Jul 26 2012 04:21pm
Recently a few of my Battle.net accounts have been compromised. Mainly only my Diablo 3 account.

Someone had access to one of my emails and also my battle.net accounts but I am unsure if they had access to my facebook or anything else.

I trying to figure out if this is a keylogger or if someone had hacked the email I was using.

I ran an avast security scan, and microsoft essentials security scan and nothing came up. I went over to a friends house and also switched all my accounts to a safe email address and linked my phone to the email address so that it needs phone verification in order too log onto the secure email.

I have been thinking of completely wiping my computer and re-installing windows but I don't want to do so if I don't have too.

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Jul 26 2012 04:28pm
I wouldn't guess keylogger. People at work have been talking about lots of D3 accounts being hacked. I haven't heard about it in a week or so, but that doesn't mean they slowed or stopped.
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Jul 26 2012 04:30pm
Quote (SilverMice @ Jul 26 2012 04:28pm)
I wouldn't guess keylogger. People at work have been talking about lots of D3 accounts being hacked. I haven't heard about it in a week or so, but that doesn't mean they slowed or stopped.


Anyway too know for sure?

The last thing I would want is a repeat of what happened...
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Jul 26 2012 05:50pm
most likely someone got your email info and just requested a pw change and deleted the mails
keylogger would trigger av on any self respecting users computer where email breach can remained un noticed for quite some time

e: have u tried malware antibytes

This post was edited by CeMeTeRy on Jul 26 2012 05:50pm
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Jul 26 2012 06:13pm

the only way to be 100% sure is format and reinstall Windows....but....you can try this first, because BattleNet was hacked a while back and lost a lot of account info.



Try this first...



Computer Cleaning and Disinfection

1.... Go here, get SuperAntiSpyware (free): http://www.superantispyware.com/ ...save it to desktop.
2.... Go here, get TDSSKiller.exe http://support.kaspersky.com/viruses/solutions?qid=208280748 save it to ur ...desktop.
3.... Install and update SuperAntiSpyware.
4.... UN hook Internet cable from back of comp....Reboot into safemode and run a FULL scan with SuperAntiSpyware...remove w/e it finds.
5.... Reboot back into normal mode and run TDSSKiller.exe following the directions where you downloaded it. Do w/e fixes/cures it suggests.
6.... Put your Windows CD/DVD in the optical drive....go to: START > Run and type: sfc /scannow and click OK...it takes about 20 mins to run, or less. RE-hook Internet Cable to back of comp.
7.... Using Internet Explorer go here: http://www.eset.com/us/online-scanner/run ...and run a FULL scan...remove w/e it finds.
8.... Get CCleaner here: http://www.piriform.com/ccleaner/download from the Prirform link. Install it and run both the CLEANER and the scan for ISSUES, remove w/e IT finds.
9.... Get Glary Utilities here: http://www.glaryutilities.com/ ....install it and run it's TRACKS ERASER and it's REGISTRY SCANNER and DISK CLEANUP...remove w/e they find.
10...Get Malwarebytes (free) here: http://www.malwarebytes.org/ ...from the GREY Download Now button....install it, update it, and run a full scan...remove w/e it finds.
11...Get Spybot Search & Destroy (altho the link changes a lot) here: http://www.safer-networking.org/en/home/index.html ...update it and make SURE you do the Immunizations, which are the real reason for having this program. They will protect your browsers from becoming infected.
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Jul 26 2012 08:29pm
Remove it from msconfig >_>
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Jul 28 2012 01:59am
Formatting your pc to factory setting is the best way to remove keylogger
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