in a not so surprising story a telecom giant has been caught using cheap inadequate hardware that was incapable of delivering the services it sold to customers and also got caught trying to cover it up by selectively boosting the performance of customers who were being monitored
unfortunately the piece of shit who's been installed as the new fcc chair is expected to side with telecoms in virtually all matters moving forward so you can expect to pay out the ass for progressively shittier service in the coming years
https://www.extremetech.com/internet/243838-new-york-state-sues-time-warner-cable-rampant-fraud-customer-abuse-lying-fccQuote
First, Spectrum-TWC promised consumers high performance, but leased them modems and routers that were incapable of delivering the performance they were paying for. Several years ago, cable companies began rolling out high-speed Internet services that required the use of a cable modem compatible with the DOCSIS 3.0 specification standard. Older modems that were limited to DOCSIS 1.0 or 2.0 compatibility can still operate on DOCSIS 3.0 networks, but at significantly reduced speeds.
The suit alleges that Spectrum-TWC aggressively upsold 900,000 customers on DOCSIS 3.0 performance, yet failed to provide hardware that could deliver it. Considering that customers are currently charged a $10 monthly fee for modem rental, that’s an estimated $108 million per year in fraudulent revenue collected from New York State residents. The company is accused of leasing substandard wireless routers that were incapable of providing 802.11n performance to 250,000 customers who were paying a rental fee for those devices as well.
http://www.polygon.com/2017/2/9/14548880/time-warner-lawsuit-new-york-league-of-legends-netflixQuote
As proof of its fraudulent business practices, Schneiderman points to a specific program by the FCC to install monitoring hardware inside Spectrum customer’s homes. The devices used commonly available online services, like Speedtest.net, to keep tabs on the quality of consumer internet connections. When a portion of those tests reflected negatively on Spectrum, the OAG claims the company boosted only those customer’s connections in a direct attempt to fool the FCC.