Quote (Snyft2 @ Oct 3 2017 07:06pm)
for everyone else: play dumb when this happens to you. if you admit using jsp at any point, your acc is gone for good
amen. I chose to play dumb in the "didn't know I broke the ToS"-way and it failed. here's the full correspondence;
-------------------------------------------------------------
"Hi Grinding Gear Games,
My account has been locked, why is that?
Regards,
Liszt"
-------------------------------------------------------------
Hey there,
Thanks for getting in touch with us about this.
I've forwarded this onto the appropriate member of the team to look into for you. If you have any questions or concerns in the meantime, please don't hesitate to let us know.
Kind regards,
Al
-------------------------------------------------------------
Hey there,
Your account has been locked for real money trading. Buying/selling items or accounts for external currency (including forum gold/d2jsp) breaches our Terms of Use and is a bannable offense.
You are permitted to create a new account, but please ensure that you read and follow our Terms of Use carefully in the future.
Kind regards,
Ethan
-------------------------------------------------------------
Hello Ethan
Thank you for explaining why my account has been locked.
Can you tell me what is going to happen with my account?
Regards,
Liszt
-------------------------------------------------------------
Hi Grinding Gear Games,
Yes I admit to RMT, I wasn't aware of the breach with Terms of Use and I am sorry. My use of it has been very limited, and non-existent for weeks. Please give me a second chance, I have at least 200 hours invested in my account and can not overcome having to start over. I give you my word to refrain from RMT in the future.
Best regards,
Liszt
-------------------------------------------------------------
I'm sorry but the account lock is permanent. You are permitted to create a new account, but please ensure that you read and follow our Terms of Use carefully in future.
Kind regards,
Samantha
-------------------------------------------------------------
Hi GGG,
I'm asking for you to tentatively unlock my account. Please give me a second chance, I was unaware of breaking the ToS and even then my offense was very very small.
Kind regards,
Liszt
-------------------------------------------------------------
Hi again,
Thank you for the response. Unfortunately as previously stated your account is to remain permanently closed.
Thank you again.
Regards,
Rob
-------------------------------------------------------------
Hey there,
So I have to create a new account and start from beginning? In that case it leaves me two choices; use RMT to obtain a new character or quit playing the game forever. If I purchase supporter pack will you unlock my account?
Regards,
Liszt
-------------------------------------------------------------
in last mail idgaf anymore and just trying to test their heinousness