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Sep 29 2022 05:37am
I'm trying to change the email on my account, however, it says the email I have entered is invalid.

I double checked and tried several times to no avail.

Help.
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Sep 29 2022 06:10am
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Sep 29 2022 06:16am
Quote (Apo720 @ 29 Sep 2022 17:40)
Hello ^txtsd

Did you try [URL=https://forums.d2jsp.org/recovery.php?c=1]I forgot my Account Email[/URL]


I haven't forgotten my email. I'm currently using a gmail address. And I have a new one that's not a gmail address that I'm trying to use.

I'm trying to switch to the new one at the [URL=https://forums.d2jsp.org/settings.php?c=10]Email page[/URL], but like I mentioned, it says the email I have entered is invalid.
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Sep 29 2022 03:06pm
Quote (txtsd @ Sep 29 2022 07:37pm)
I'm trying to change the email on my account, however, it says the email I have entered is invalid.

I double checked and tried several times to no avail.

Help.


Assuming you are using this tool here:

https://forums.d2jsp.org/settings.php?c=10

Do you remember which email you’ve registered your account with?
Secondly, do you still have access to the mailbox you’ve registered your account with? Double-check your email inbox history and see if you had mails received from d2jsp.

This post was edited by Lionhearted on Sep 29 2022 03:08pm
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Sep 29 2022 09:39pm
Yes, I've checked my mailbox and there isn't a mail from d2jsp regarding this. I don't think the process goes through when it says invalid email.

Is there perhaps a remnant of legacy code that fails to parse domains with relatively newer TLDs?
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Sep 29 2022 09:52pm
Quote (txtsd @ Sep 30 2022 11:39am)
Yes, I've checked my mailbox and there isn't a mail from d2jsp regarding this. I don't think the process goes through when it says invalid email.

Is there perhaps a remnant of legacy code that fails to parse domains with relatively newer TLDs?


I think you may have misunderstood me, more specifically I asked to check your inbox history for any mail coming from d2jsp in the past to confirm that you’re submitting the right email as “previous email” in the form.

You should at least have a registration validation from before unless you’ve deleted it.

It saids invalid email most likely because you weren’t submitting the email you’ve registered your account with.

This post was edited by Lionhearted on Sep 29 2022 09:57pm
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Sep 29 2022 10:46pm
Quote (Lionhearted @ 30 Sep 2022 09:22)
I think you may have misunderstood me, more specifically I asked to check your inbox history for any mail coming from d2jsp in the past to confirm that you’re submitting the right email as “previous email” in the form.

You should at least have a registration validation from before unless you’ve deleted it.

It saids invalid email most likely because you weren’t submitting the email you’ve registered your account with.


Oh mail is definitely coming through. I did a password reset yesterday, and I received that mail.
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Sep 29 2022 10:58pm
Could it be that you
Quote (txtsd @ Sep 30 2022 12:46pm)
Oh mail is definitely coming through. I did a password reset yesterday, and I received that mail.



Alright we ruled that one out,

Do you have an extremely long email, as in characters? :wacko:
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Sep 30 2022 12:09am
If you're trying to swap over to using Hotmail/Outlook, they've banned this site.
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Sep 30 2022 11:32am
Quote (Lionhearted @ 30 Sep 2022 10:28)
Could it be that you


Alright we ruled that one out,

Do you have an extremely long email, as in characters? :wacko:


Yes the current email is a relatively long one. 37 chars. But I don't see why that should be a problem if it worked for registration.

Quote (bvanharjr @ 30 Sep 2022 11:39)
If you're trying to swap over to using Hotmail/Outlook, they've banned this site.


No, I use my own domain for email.
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