d2jsp
Log InRegister
d2jsp Forums > Off-Topic > Computers & IT > Windows Update Issues...
Add Reply New Topic New Poll
Member
Posts: 14,126
Joined: Sep 25 2005
Gold: 7,604.79
Jun 20 2022 06:00pm
Long story short, did a windows update last night, and now only 2 out of 3 of my monitors work at any time.

I have 3 monitors, Samsung Syncmaster T220 plugged in VIA Display, Acer VG271u plugged in VIA HDMI, Asus VS247H-P plugged in VIA Display .
If all 3 are plugged in, the Asus will not have any display and I will constantly hear the connecting and disconnecting windows noise. If I unplug any one of the monitors, the other two will have display on them.
GPU: AMD Radeon 5700 XT

Just updated the GPU Driver right after the windows update to see if that was the issue and update did not fix the issue.
From what I can see online, my Asus VS247 monitor does not have any drivers compatible with windows 10

Through Device manager, under Monitors, two of my monitors show up as Generic PnP Monitor, and the 3rd shows up as Syncmaster T220/T220G
Through my settings, monitors show up as their models (VG271u, Syncmaster T220, and ASUS VS247)

Please help, any advice would be appreciated at all
Member
Posts: 32,103
Joined: Dec 29 2009
Gold: 0.00
Jun 21 2022 09:35am
Grab the latest drivers directly from AMD, and do a clean install with the Adrenalin package: https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt

Edit: 22.5.2 was released yesterday, so they're brand new drivers.

This post was edited by Surfpunk on Jun 21 2022 09:36am
Member
Posts: 14,126
Joined: Sep 25 2005
Gold: 7,604.79
Jun 21 2022 12:08pm
Quote (Surfpunk @ 21 Jun 2022 10:35)
Grab the latest drivers directly from AMD, and do a clean install with the Adrenalin package: https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt

Edit: 22.5.2 was released yesterday, so they're brand new drivers.



I will try this when I get home. Ty for the tip. Much appreciated
Member
Posts: 9,044
Joined: Jun 6 2009
Gold: 0.00
Jun 21 2022 12:19pm
Can try to download the Radeon software that updates your drivers automatically.
It will probably update Multiple things about your Graphics Driver.

If that doesn't work, the only recommendation I have.
is to unplug the 2 monitors on Display Ports , only leaving the HDMI monitor plugged in.
enter the computer in ( Safe Mode ) Uninstall the Graphics driver, Restart ( Back into safe mode) , and Install the Graphics driver.
Restart the computer as normal

Plug the other 2 monitors in.
Should work fine now.

( In my Experience this normally works )
Also: HDMI / Most Monitors will show up as Generic, no big deal.
Member
Posts: 14,126
Joined: Sep 25 2005
Gold: 7,604.79
Jun 22 2022 06:04am
Quote (Surfpunk @ 21 Jun 2022 10:35)
Grab the latest drivers directly from AMD, and do a clean install with the Adrenalin package: https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt

Edit: 22.5.2 was released yesterday, so they're brand new drivers.


Uninstalled driver, downloaded new drivers from that link, installed;

Unfortunately still same situation and problem isn't solved

Quote (conetopia @ 21 Jun 2022 13:19)
Can try to download the Radeon software that updates your drivers automatically.
It will probably update Multiple things about your Graphics Driver.

If that doesn't work, the only recommendation I have.
is to unplug the 2 monitors on Display Ports , only leaving the HDMI monitor plugged in.
enter the computer in ( Safe Mode ) Uninstall the Graphics driver, Restart ( Back into safe mode) , and Install the Graphics driver.
Restart the computer as normal

Plug the other 2 monitors in.
Should work fine now.

( In my Experience this normally works )
Also: HDMI / Most Monitors will show up as Generic, no big deal.


trying this now. Will update when done. hopefully this will work
Member
Posts: 5,027
Joined: Feb 3 2007
Gold: 2.00
Jun 22 2022 06:41am
after doing a clean install and reboot just go c:\amd\ and run the setup again
otherwise you'll get stuck with windows drivers since it will try to download them over and over

if you also can do this with no connectivity to the internet

and on top of it you can also run "display driver uninstaller" but requires you boot in secure mode

This post was edited by BlackTongue on Jun 22 2022 06:43am
Member
Posts: 14,126
Joined: Sep 25 2005
Gold: 7,604.79
Jun 22 2022 07:33am
For whatever reason, I can uninstall the driver in safemode but cannot install it in safe mode. Says error code 192, but I can install it fine when not in safe mode

I’ve reinstalled the AMD driver and I still cannot have all 3 monitors on at once


Edit: I’m also trying to use a windows 10 USB to repair possibly corrupted drivers, but it came with error code
“startup repair couldn’t repair your PC
Log file: D:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt”

This post was edited by dwarf1579 on Jun 22 2022 07:49am
Member
Posts: 69
Joined: Jun 22 2022
Gold: 0.00
Jun 22 2022 06:32pm
If you don't need the update and can't work around it, go to recovery and see if it created a restore point prior to updating.
Go Back To Computers & IT Topic List
Add Reply New Topic New Poll