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Member
Posts: 18
Joined: Nov 1 2021
Gold: 185.00
Dec 3 2021 12:52am
Hi all,
I'm trying to purchase forum gold, i select a value and click buy it now. It open paypal link, i click to confirm buy, and recive SMS from my credit card on my phone. The paypal page does not change, still have active the button for confirm payment. There's no charged gold in my account, and there's no new transaction on my paypal account. I"ve tried 4 time, 2 from mobile and 2 from PC but all time same result. Someone have an idea for this issues?
TIA
Trade Assistant
Posts: 5,477
Joined: Oct 3 2021
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Dec 3 2021 12:54am
Did you receive a private message on this website, saying that you are being verified?


Edit:
Quote (cantero @ Dec 2 2021 11:05pm)
You must wait around 24 hours the first time you buy gold.


I just joined 2 months ago. It definitely doesn't take 24 hours. It can take some time as the account is being manually validated. However, there is no specific time stated. (It only took 2 hrs for me)

You can read more info here:
https://forums.d2jsp.org/info.php?p=1

This post was edited by TonyZD2R on Dec 3 2021 01:19am
Member
Posts: 32,240
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Dec 3 2021 01:05am
You must wait around 24 hours the first time you buy gold.
Member
Posts: 18
Joined: Nov 1 2021
Gold: 185.00
Dec 3 2021 01:36am
It's the 2nd time, no msg. I don't understand how i recive sms from credit card but no transaction on paypal account. And when I click on confirm on paypal page nothing change in this page
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Dec 3 2021 01:49am
Quote (LordBericD @ Dec 2 2021 11:36pm)
It's the 2nd time, no msg. I don't understand how i recive sms from credit card but no transaction on paypal account. And when I click on confirm on paypal page nothing change in this page


If it is already the second time when you are buying FG and your account has been verified and validated - then the process should be instantaneous. There must be a problem with your payment method in PayPal. Try making sure that everything is correct and updated there.
Member
Posts: 68,292
Joined: Jun 1 2006
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Dec 3 2021 07:24am
Quote (TonyZD2R @ 3 Dec 2021 01:49)
If it is already the second time when you are buying FG and your account has been verified and validated - then the process should be instantaneous. There must be a problem with your payment method in PayPal. Try making sure that everything is correct and updated there.


It can still take up to 24 hours to get.
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Dec 3 2021 07:26am
Quote (LordBericD @ Dec 3 2021 02:52pm)
Hi all,
I'm trying to purchase forum gold, i select a value and click buy it now. It open paypal link, i click to confirm buy, and recive SMS from my credit card on my phone. The paypal page does not change, still have active the button for confirm payment. There's no charged gold in my account, and there's no new transaction on my paypal account. I"ve tried 4 time, 2 from mobile and 2 from PC but all time same result. Someone have an idea for this issues?
TIA



Just a question, have you received any PMs in your inbox on this site regarding ID verification and completed the process?
Member
Posts: 1,405
Joined: Apr 20 2009
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Dec 3 2021 12:28pm
Yea I have. It’s safe don’t worry about it
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Dec 3 2021 12:40pm
Quote (LordBericD @ 2 Dec 2021 23:36)
It's the 2nd time, no msg. I don't understand how i recive sms from credit card but no transaction on paypal account. And when I click on confirm on paypal page nothing change in this page


Get in contact with Credit Card company. They may have taken measures to secure the account do to uncommon activity. Most of the times this would be an automated system, much like receiving a notification of an attempted purchase.

As mentioned in another post here, you may also need to contact PayPal. I personally would inquire with the Credit Card company first.

Member
Posts: 18
Joined: Nov 1 2021
Gold: 185.00
Dec 3 2021 12:46pm
thx all for reply.
I've talked with paypal and credit card assistance and they tolto me that's a problem with the 3d secure protocol of the site, and there is no way (with my credit card) to pay,
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