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FunkDoc
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Sep 14 2021 10:57am
For some reason since downloading Windows 10 onto a laptop it won’t allow me to download files or anything from the internet (tried with both Firefox and Microsoft Edge)

I’m trying to download the Battle.net desktop app from Blizzard.com but it keeps stopping about 90% of the way through and says Failed (Network Issue)

Please assist
Udsuna
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Sep 14 2021 10:57am
Quote (FunkDoc @ Sep 14 2021 12:57pm)
For some reason since downloading Windows 10 onto a laptop it won’t allow me to download files or anything from the internet (tried with both Firefox and Microsoft Edge)

I’m trying to download the Battle.net desktop app from Blizzard.com but it keeps stopping about 90% of the way through and says Failed (Network Issue)

Please assist


are you using windows 10 in S mode?
FunkDoc
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Sep 14 2021 10:58am
Quote (Udsuna @ Sep 14 2021 12:57pm)
are you using windows 10 in S mode?



What’s S mode? (Sorry I’m not a computer guy)
Udsuna
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Sep 14 2021 11:00am
Quote (FunkDoc @ Sep 14 2021 12:58pm)
What’s S mode? (Sorry I’m not a computer guy)


It's a version of windows 10 that limits what you can do, like only being able to download from the windows app store and stuff like that

in the search bar at the bottom type "This PC"
then when you see it pop up, RIGHT click it and go to properties
under the Windows Specifications section
what Edition is listed there?
FunkDoc
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Sep 14 2021 11:05am
Quote (Udsuna @ Sep 14 2021 01:00pm)
It's a version of windows 10 that limits what you can do, like only being able to download from the windows app store and stuff like that

in the search bar at the bottom type "This PC"
then when you see it pop up, RIGHT click it and go to properties
under the Windows Specifications section
what Edition is listed there?



Edition: Windows 10 Home
Version: 21H1
Installed on: 12/09/2021
OS build: 19043.928
Experience: Windows Feature Experience Pack 120.2212.551.0
r4f
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Sep 14 2021 04:48pm
Do you have a metered connection? I would look into your Firewall and VPN/Proxy settings to make sure there aren’t any unintended surprises there.
FunkDoc
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Sep 14 2021 04:51pm
Quote (r4f @ Sep 14 2021 06:48pm)
Do you have a metered connection? I would look into your Firewall and VPN/Proxy settings to make sure there aren’t any unintended surprises there.


What :blink:
Plaguefear
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Sep 14 2021 05:04pm
Use this link https://www.blizzard.com/en-gb/download try download a games launcher then it will install battle.net.

This post was edited by Plaguefear on Sep 14 2021 05:05pm
FunkDoc
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Sep 14 2021 06:45pm
Quote (Plaguefear @ Sep 14 2021 07:04pm)
Use this link https://www.blizzard.com/en-gb/download try download a games launcher then it will install battle.net.


:blink:

.. Except my issue is that I’m unable to download anything
Plaguefear
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Sep 14 2021 06:52pm
Quote (FunkDoc @ Sep 15 2021 10:45am)
:blink:

.. Except my issue is that I’m unable to download anything


Anything at all?
I would look at your antivirus first, are you running one?

While you check that, also try changing your downloads folder, it could be blocking the download request due to a variety of reasons.

This post was edited by Plaguefear on Sep 14 2021 06:57pm
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