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Hello IT, have you tried turning it off and on again?
Have you tried any of the following:
- Reseating the video card (check for dust)?
- What about trying a different PCI bus?
- Do you still have your old video card (if so, try replacing it to see if the problem is isolated to the new card or potentially something else in your system)?
This should give you a pretty clear idea where the problem is and from there we can think about next steps!