d2jsp
Log InRegister
d2jsp Forums > Off-Topic > Computers & IT > 1k Fg If You Can Fix This Problem.
12Next
Add Reply New Topic New Poll
Views: 444Replies: 16Track Topic
Member
Posts: 7,365
Joined: Aug 29 2011
Gold: 11,732.26
#1
Apr 30 2021 10:52am
win64-shipping.exe - application error.
"The application was unable to start correctly (0xc0000007b). Click OK to close the application.


I have tried everything google/youtube has to offer regarding this problem. I get this issue when trying to launch Rocket League/Scavangers. Other games work without issue.

DirectX up to date.
Visual C++ all downloaded/current.
GPU drivers all updated.
Scanned comp to make sure DLL's are up to date.
Run as administrator/Compatibility mode.

If anybody suggests something that I can try to fix this issue and it works to allow game to be loaded, I'll send you 1k FG. None of the above worked.

Here is a copy/paste of my system information from Steam.

Quote

Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 5600X 6-Core Processor
CPU Family: 0x19
CPU Model: 0x21
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3700 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce RTX 3080
DirectX Driver Name: nvldumd.dll
Driver Version: 27.21.14.6611
DirectX Driver Version: 27.21.14.6611
Driver Date: 4 12 2021
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce RTX 3080
VendorID: 0x10de
DeviceID: 0x2206
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 3440 x 1440
Desktop Resolution: 6880 x 1440
Primary Display Size: 31.42" x 13.19" (34.06" diag)
79.8cm x 33.5cm (86.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 10239 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headset Earphone (CORSAIR VOID

Memory:
RAM: 32693 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2861464 Mb
Largest Free Hard Disk Block: 1812016 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 90a3ec1680eda030dda1562254f3a982fd61938f

Storage:
Disk serial number hash: f454b8ba
Number of SSDs: 1
SSD sizes: 1000G
Number of HDDs: 1
HDD sizes: 2000G

Member
Posts: 2,100
Joined: Mar 15 2007
Gold: 31,826.45
#2
Apr 30 2021 10:53am
Quote (dcbc @ Apr 30 2021 01:52pm)
win64-shipping.exe - application error.
"The application was unable to start correctly (0xc0000007b). Click OK to close the application.


I have tried everything google/youtube has to offer regarding this problem. I get this issue when trying to launch Rocket League/Scavangers. Other games work without issue.

DirectX up to date.
Visual C++ all downloaded/current.
GPU drivers all updated.
Scanned comp to make sure DLL's are up to date.
Run as administrator/Compatibility mode.

If anybody suggests something that I can try to fix this issue and it works to allow game to be loaded, I'll send you 1k FG. None of the above worked.

Here is a copy/paste of my system information from Steam.


When did the issue begin occurring? Has it ever worked properly before?
Member
Posts: 2,100
Joined: Mar 15 2007
Gold: 31,826.45
#3
Apr 30 2021 10:59am
Quote (TimmyTurner @ Apr 30 2021 01:53pm)
When did the issue begin occurring? Has it ever worked properly before?


First steps:

- Open up event viewer in windows
- On the left hand side expand Windows log and then click on System
- Adjust entries by the most recent showing at the top
- Trigger the error by launching Rocket League/Scavangers
- Refresh event viewer by clicking the Refresh Button

Sounds like you're at least somewhat proficient with your PC - Look in the logs for this error. It's possible that it will reference something in particular that will lead us to a resolution. You could private message me the details or post them in here.

Nest possible steps:

Possibly silly question but have you tried to verify integrity of game cache within steam on those games or even done a full uninstall/reinstall of the games? op doesn't mention if you did this or not.

This post was edited by TimmyTurner on Apr 30 2021 11:04am
Member
Posts: 7,365
Joined: Aug 29 2011
Gold: 11,732.26
#4
Apr 30 2021 11:10am
Quote (TimmyTurner @ Apr 30 2021 09:59am)
First steps:

- Open up event viewer in windows
- On the left hand side expand Windows log and then click on System
- Adjust entries by the most recent showing at the top
- Trigger the error by launching Rocket League/Scavangers
- Refresh event viewer by clicking the Refresh Button

Sounds like you're at least somewhat proficient with your PC - Look in the logs for this error. It's possible that it will reference something in particular that will lead us to a resolution. You could private message me the details or post them in here.

Nest possible steps:

Possibly silly question but have you tried to verify integrity of game cache within steam on those games or even done a full uninstall/reinstall of the games? op doesn't mention if you did this or not.


Tried this, this is what came up in error log:
Application popup: Scavenger-Win64-Shipping.exe - Application Error : The application was unable to start correctly (0xc000007b). Click OK to close the application.


To answer your question. Yes, I have tried to verify integrity of game files and I have also tried deleting binaries folders within the game and then validated game files so the system redownloads those to see if that helps but it did not.
Member
Posts: 2,100
Joined: Mar 15 2007
Gold: 31,826.45
#5
Apr 30 2021 11:13am
Quote (dcbc @ Apr 30 2021 02:10pm)
Tried this, this is what came up in error log:
Application popup: Scavenger-Win64-Shipping.exe - Application Error : The application was unable to start correctly (0xc000007b). Click OK to close the application.


To answer your question. Yes, I have tried to verify integrity of game files and I have also tried deleting binaries folders within the game and then validated game files so the system redownloads those to see if that helps but it did not.


A full uninstall/reinstall might be worth trying. I've also read that some users of different games cleared the games data out of their hidden appdata folder and that resolved the issue. That's worth trying as well. Possibly look into an application like revvo uninstaller to make sure it removed all residual data from the install, hidden/temp folders & registry.

What antivirus are you currently using?

This post was edited by TimmyTurner on Apr 30 2021 11:21am
Member
Posts: 7,365
Joined: Aug 29 2011
Gold: 11,732.26
#6
Apr 30 2021 11:58am
No antivirus, already checked windows is updated. I do not want to have to clean install windows to play a game, far too much to backup.

Computer is fairly new so there shouldn't be anything in hidden appdata folders causing this.
Member
Posts: 7,447
Joined: Nov 27 2004
Gold: 24,401.00
#7
Apr 30 2021 11:59am
have you tried installing in a different storage drive or maybe running the app in windowed mode or turning down ur game settings from the .dll file
also double check which direct x version the game is set to use it may be set to dx12 or dx9 try messing with your game launch options

https://www.drivereasy.com/knowledge/solved-rocket-league-wont-launch/

This post was edited by UsEr_SeLeCtEd on Apr 30 2021 12:08pm
Member
Posts: 7,365
Joined: Aug 29 2011
Gold: 11,732.26
#8
Apr 30 2021 12:14pm
Quote (UsEr_SeLeCtEd @ Apr 30 2021 10:59am)
have you tried installing in a different storage drive or maybe running the app in windowed mode or turning down ur game settings from the .dll file
also double check which direct x version the game is set to use it may be set to dx12 or dx9 try messing with your game launch options

https://www.drivereasy.com/knowledge/solved-rocket-league-wont-launch/


I've tried to uninstall the game from my storage HD and install on solid state drive to launch and vise-versa, neither worked. Both gave same error. I've seen videos online of people having same problems with Fortnite having to put sys dll files into their game folders but there's been no mention of which DLL's to put into these game files to get either of these particular games to work.

My comp has DX12 installed and I've tried to change launch setting as aforementioned in compatibility mode to windows 7/8, etc. and ran as admin, still doesn't work... I've tried almost everything I could find via google, reddit, YT, etc. but problem persists.

I think the issue surrounds two types of PC's: Those with newer Ryzen chips and those who upgraded older PC's from Windows 7 > 10 etc.,
I can't figure out what I need to do to resolve this, nothing has worked.

Edit: for fun, tried to update drivers using driver easy. Still getting error :(

This post was edited by dcbc on Apr 30 2021 12:39pm
Member
Posts: 7,447
Joined: Nov 27 2004
Gold: 24,401.00
#9
Apr 30 2021 12:55pm
is there a rocket league folder in ur users/documents/ ?
if so find ur game settings file and open it in notepad and try to lower ur settings try dx10 windowed or dx11
Member
Posts: 7,365
Joined: Aug 29 2011
Gold: 11,732.26
#10
Apr 30 2021 02:52pm
Quote (UsEr_SeLeCtEd @ Apr 30 2021 11:55am)
is there a rocket league folder in ur users/documents/ ?
if so find ur game settings file and open it in notepad and try to lower ur settings try dx10 windowed or dx11


Just tried this, still won't load, same error code as in post #1
Go Back To Computers & IT Topic List
12Next
Add Reply New Topic New Poll

© 2003-2024 d2jsp  Contact