just purchased fg from site went to purchase item prompted i needed to enter gold password , which its never asked this in past an ive never set one an now i cant use fg on this site an now requested gold password reset to my
email says give 10 minutes an its been 10 min an i have yet to get a email about this matter not too happy an not sure if this will solve anything , is there a support person live IT to help on this site . i guess i can cancel transaction on my card bc this is dumb at this point...

issue resolved close

Glad you found a solution.

Otherwise, you have a list of guides that you might find helpful with future issues:
https://forums.d2jsp.org/topic.php?t=84720335&f=34

Please feel free to send me a private message if you have any further questions.