Quote (The_Chosen @ Sep 16 2020 10:28pm)
You can message straight to gaia.
Nazgul has a link on discord to contact them.
for anyone else having trouble:
If you're unable to get the transfer window working for your account, you can submit a ticket to us here:
Please provide the following information:
- Account Name
- Account E-Mail
- First Name
- Last Name
- Date of Birth
Make sure your account profile is up to date before submitting your ticket. If we are unable to verify you are the account owner, we shall not assist you.
To do this, see here: https://member.webzen.com/MyAccount/Profile/Edit
The ticket must be submitted from the account requesting the information.
Customer support will provide you with your Bora transfer URL. We ask that you use this as a last resort only.