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HeratisM
#1 Sep 4 2020 03:36am
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When I log in I get the Server Transfer Notice but when I click apply it doesnt open into any browser
BudsEast
#2 Sep 4 2020 07:47am
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Join the rappelz official discord there is help for this stuff there
HeratisM
#3 Sep 15 2020 02:04am
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Still havnt been able to solve my issue, not much help from the discord :(
BudsEast
#4 Sep 15 2020 08:59am
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Which windows you have. I hear that’s an issue. Also if you don’t have Internet explorer then that’s why. Game uses IE for pop ups.

This post was edited by BudsEast on Sep 15 2020 09:01am
HeratisM
#5 Sep 16 2020 08:55am
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Quote (BudsEast @ Sep 15 2020 10:59am)
Which windows you have. I hear that’s an issue. Also if you don’t have Internet explorer then that’s why. Game uses IE for pop ups.


I have windows 10 and IE is gone so thats probably why, what version should I download?
BudsEast
#6 Sep 16 2020 02:35pm
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That I have no idea. Probably just latest would be my guess but no clue for 100% sure
The_Chosen
#7 Sep 16 2020 08:28pm
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You can message straight to gaia.
Nazgul has a link on discord to contact them.
HeratisM
#8 Sep 18 2020 04:25pm
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Quote (The_Chosen @ Sep 16 2020 10:28pm)
You can message straight to gaia.
Nazgul has a link on discord to contact them.


Done, ty!
for anyone else having trouble:
Nazgul
If you're unable to get the transfer window working for your account, you can submit a ticket to us here:
http://cs.webzen.com/Inquiry/RegistInquiry/190/857

Please provide the following information:
- Account Name
- Account E-Mail
- First Name
- Last Name
- Date of Birth

Make sure your account profile is up to date before submitting your ticket. If we are unable to verify you are the account owner, we shall not assist you.
To do this, see here: https://member.webzen.com/MyAccount/Profile/Edit

The ticket must be submitted from the account requesting the information.

Customer support will provide you with your Bora transfer URL. We ask that you use this as a last resort only.
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