It must be hardwired into every one to just hate thief's to the point people will go out of their way, ignore the company policy, and start a argument with someone who doesn't have much to lose.
So many of my coworkers take it personally when a shoplifter comes into their section to steal. It doesn't matter what it is.
On one hand I understand the feeling of putting 50+ hours a week just to have the little i do and watching people just take what they want with zero consequences.
On the other hand, my store is huge! They expect theft and budget for it.
I don't get paid to stop someone.
I've signed papers saying I won't touch any one.
(Ive seen a few dudes get sucker punched by trying to stop a shoplifter.)
The people doing it have nothing. I mean nothing. They want us to press charges so they can sleep at county for a few days.
If someone hit me they better make it count. No matter what they company may say to me, if someone strikes me I'm defending my self.