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Member
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Nov 17 2019 06:46am
Hi,

It seems I have lost (forgotten) whichever e-mail address I used to create my account back in 07. I've tried any addresses that I recall ever owning. I have also tried the Account Recovery feature, even though I actually know my passwords. But my account recovery request was rejected.

Any ideas on how to change my e-mail address? Or even how to find out which address was used, and perhaps I can get access to that?

TBH the process seems a bit overkill.. I'm using two passwords to login to the site, and yet I'm not allowed to change the connected e-mail...


Thank you


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Nov 17 2019 07:11am
Quote (wimsen @ 17 Nov 2019 13:46)
Or even how to find out which address was used, and perhaps I can get access to that?


I assume you have already used that Account Recovery tool
and selected the option:

Code
I am trying to recover my account, but I forgot or no longer have access to the registered email.


There shouldn't be another way around that, try again by providing more details / information (this might be helpful: http://forums.d2jsp.org/topic.php?t=70679141&f=34)
as it's quite hard/complicated to validate that it's really you - the owner.

^Kevin is your last chance I guess if none of these help :3

This post was edited by OnChair on Nov 17 2019 07:21am
Member
Posts: 6,490
Joined: Oct 1 2007
Gold: 4,157.00
Nov 17 2019 08:46am
Quote (OnChair @ 17 Nov 2019 14:11)
I assume you have already used that Account Recovery tool
and selected the option:

Code
I am trying to recover my account, but I forgot or no longer have access to the registered email.


There shouldn't be another way around that, try again by providing more details / information (this might be helpful: http://forums.d2jsp.org/topic.php?t=70679141&f=34)
as it's quite hard/complicated to validate that it's really you - the owner.

^Kevin is your last chance I guess if none of these help :3


Thank you sir. But I have tried all of the above..
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Nov 17 2019 02:37pm
Quote (wimsen @ Nov 17 2019 04:46am)
Thank you sir. But I have tried all of the above..


Agreed. You're gonna have to message kevin. I'm sure he can help you.
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