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d2jsp Forums > Off-Topic > Computers & IT > 16gb (8gb Usable) Hardware Reserved
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Joined: Jan 3 2019
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Oct 23 2019 10:38am
As title says, 16gb ram but 8gb reserved.
here are my specs
[URL]https://i.imgur.com/4OfMAMR.png[/URL]
[URL]https://i.imgur.com/tcULKCR.png[/URL]
[URL]https://i.imgur.com/T7pMOHM.png[/URL]

things that I have tried so far.

1. Move ram sticks to different slots (currently back to dual channel slots)
2. msconfig boot advanced (unchecked maximum memory)
3. virtual memory (checked no paging file)

I'm wondering if its something I can check and resolve from Bios set up but I am not sure how to do it on gigabyte bios.
Can someone help me walkthru the bios or any other solutions?
Thanks~

This post was edited by mason1989 on Oct 23 2019 10:45am
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Oct 24 2019 08:18am
did you read the manual to know the order you have to put the RAM into the slots?
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Nov 9 2019 08:15am
check for bios updates from the manufacturer, if there is nothing on the manufacturer end you might read this:

https://superuser.com/questions/56157/why-is-all-my-extra-ram-marked-as-hardware-reserved-in-windows-7
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Nov 9 2019 09:32am
msconfig.exe

boot tab > advanced options

check number of processors, set to max
check maximum memory, set to max (16384 for 16 GB)

it's likely not a BIOS problem if Windows can see all 16 GB.

This post was edited by Klexmoo on Nov 9 2019 09:33am
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