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Member
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Apr 15 2019 01:53pm
Hello guys,

i would like to change my profile background picture but i always get this message:


Sorry, you are not permitted to use that image as a personal photo as the extension isn't on the permitted list.

I have changed different sizes but even a very small size it isnt accepted.
I also checked this here, but it says nothing for my problem: https://forums.d2jsp.org/info.php?p=12

Anybody got a solution for this ?
Thank you !
Member
Posts: 26,356
Joined: Dec 6 2006
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Apr 15 2019 01:57pm
1. Please make sure you're trying to upload a picture as a background picture, because the error message you're getting clearly states that you're trying to use it as a personal photo.

Upload it in profile settings, not Personal Photo.

2. If this still didn't solve your issue please post the direct url of your image.
Member
Posts: 11,428
Joined: Oct 2 2006
Gold: 88,768.00
Apr 15 2019 02:00pm
Quote (Wrona @ 15 Apr 2019 21:57)
1. Please make sure you're trying to upload a picture as a background picture, because the error message you're getting clearly states that you're trying to use it as a personal photo.

Upload it in profile settings, not Personal Photo.

2. If this still didn't solve your issue please post the direct url of your image.


Before i post the link i would like to say that im not trying to upload a personal photo

If you click on the link i paste the link in nr.5.

thank you for responding !
Member
Posts: 26,356
Joined: Dec 6 2006
Gold: 6,800.62
Apr 15 2019 02:02pm
In this case I believe you're using the wrong file extension - e.g. image.gif

Try re-hosting it and save it as .jpg, .jpeg, etc.

Quote
Background Image URL:
Do not use any inappropriate images. Allowed image types: jpg, jpeg, png
No animated images allowed!
Member
Posts: 11,428
Joined: Oct 2 2006
Gold: 88,768.00
Apr 15 2019 02:10pm
Quote (Wrona @ 15 Apr 2019 22:02)
In this case I believe you're using the wrong file extension - e.g. image.gif

Try re-hosting it and save it as .jpg, .jpeg, etc.


its saved as .jpg but still the same message

here is the link im using:

https://ibb.co/nrqJwry
Member
Posts: 26,356
Joined: Dec 6 2006
Gold: 6,800.62
Apr 15 2019 02:11pm
Quote (DuKRoMeO @ 15 Apr 2019 21:10)
its saved as .jpg but still the same message

here is the link im using:

https://ibb.co/nrqJwry


There's your reason.

You weren't using the direct url.
Quote


Here, try this.

No problem ;)
Member
Posts: 11,428
Joined: Oct 2 2006
Gold: 88,768.00
Apr 15 2019 02:13pm
Quote (Wrona @ 15 Apr 2019 22:11)
There's your reason.

You weren't using the direct url.


Here, try this.

No problem ;)


Thank you very much.

You solved the problem !

Great guy !
:hug:
Member
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Apr 16 2019 01:33pm
https://i.imgur.com/yoil7Efr.jpg

here more trusted link. no tinypic things

This post was edited by liskod2 on Apr 16 2019 01:38pm
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