d2jsp
Log InRegister
d2jsp Forums > d2jsp > General Help > Cd Key Is Currently Be Used By
12Next
Add Reply New Topic
Member
Posts: 13,744
Joined: Jul 26 2012
Gold: 0.00
Aug 15 2018 08:46pm
can someone confirm that this is another user that has my cdkey some how, or blizzard actually took control of the cdkey

thank you



This post was edited by Llove on Aug 15 2018 08:47pm
Member
Posts: 41,293
Joined: Sep 20 2006
Gold: 68.00
Trader: Trusted
Aug 15 2018 08:50pm
You are receiving this message because you are trying to use a 16 character cd key. You need to register the key on battle.net and use the 24 character key.

This is Blizzard's new update as of 8/13.
Member
Posts: 109,870
Joined: Feb 1 2006
Gold: 18,352.00
Aug 15 2018 08:55pm
Quote (Vincenzo @ Aug 15 2018 09:50pm)
You are receiving this message because you are trying to use a 16 character cd key. You need to register the key on battle.net and use the 24 character key.

This is Blizzard's new update as of 8/13.


First off this means the key has been registered not that he has to register it.
Secondly 16 digit keys work so long as they have not been registered yet.
@op if you have no registered the key yourself then your fucked as they won't replace it.
Member
Posts: 41,293
Joined: Sep 20 2006
Gold: 68.00
Trader: Trusted
Aug 15 2018 08:58pm
Quote (King Atrhur @ Aug 15 2018 10:55pm)
First off this means the key has been registered not that he has to register it.
Secondly 16 digit keys work so long as they have not been registered yet.
@op if you have no registered the key yourself then your fucked as they won't replace it.


If he registered the key then he needs to use the 24 char key.

Quote (King Atrhur @ Aug 15 2018 11:00pm)
26*


yep sry 26


This post was edited by Vincenzo on Aug 15 2018 09:01pm
Member
Posts: 109,870
Joined: Feb 1 2006
Gold: 18,352.00
Aug 15 2018 09:00pm
Quote (Vincenzo @ Aug 15 2018 09:58pm)
If he registered the key then he needs to use the 24 char key.


26*
and I'm not saying you don't.
Member
Posts: 37,887
Joined: Mar 5 2012
Gold: 0.00
Aug 15 2018 09:09pm
Many users have been having this issue, it appears that if your getting this message it means your keys have been registered to another battle.net account.

As stated in post #2 there was a recent update that no longer allows the use of 16 digit keys, you can convert your keys via battle.net.
That being the case you will need to uninstall and reinstall using this method - https://forums.d2jsp.org/topic.php?t=77055164

If your keys turn out to be registered to another user/battle.net account you will need to buy new keys again via battle.net ;)

Edit: This was shared by another user;

Quote
"Hey there, Patrick.

My name is Gordon and I am a Supervisor at Blizzard Entertainment. Thanks for reaching out. I'm sorry to hear about your problem with the CD keys, I know it can be frustrating for sure.

I took a look and it appears that these keys where claimed to another battle.net account about 7 years ago in 2011. Diablo has been around for a long time now, so these keys can have been re-sold, traded, gifted, etc. There just isn't a way to determine an original owner in that sense. So we are left to look at where was the 16 digit key claimed to a battle.net account and converted into a 26 digit key. This is the case here, the code was claimed quite awhile ago to another account and the name on that account does not match this one.

We have no way to transfer these keys either, so your best bet is going to be to purchase a new key and claim them to your battle.net account to ensure you don't run into problems again down the road."


This post was edited by Stories on Aug 15 2018 09:12pm
Member
Posts: 13,744
Joined: Jul 26 2012
Gold: 0.00
Aug 15 2018 09:16pm
i haven't bought d2 in over a decade :\

lol here goes $20
Member
Posts: 21,833
Joined: Jul 5 2016
Gold: 975.03
Aug 18 2018 01:58am
i had #1 clan back in the day and i had like 20 cd key sets and i had same problems well out of 20 of the keys one set worked haha got lucky i guess :"D
Member
Posts: 122,615
Joined: Oct 14 2009
Gold: 3.60
Aug 18 2018 02:27am
Quote (Llove @ Aug 15 2018 10:16pm)
i haven't bought d2 in over a decade :\

lol here goes $20

My old CD key didn't work either but I dusted off the one I had from my Diablo 3 collector's edition that I bought back in 2012 and it downloaded just fine. Thankfully I didn't have to re-purchase my Diablo 2. I mostly play Diablo 3 right now, but if a Diablo 2 Remastered comes out I'll be super hyped and ready to play it a lot.

Sorry you have to re-purchase yours but I'm glad you can play again.
Member
Posts: 1,710
Joined: Jul 2 2008
Gold: 4,522.00
Aug 18 2018 05:16am
Quote (Stories @ Aug 16 2018 12:09pm)
Many users have been having this issue, it appears that if your getting this message it means your keys have been registered to another battle.net account.

As stated in post #2 there was a recent update that no longer allows the use of 16 digit keys, you can convert your keys via battle.net.
That being the case you will need to uninstall and reinstall using this method - https://forums.d2jsp.org/topic.php?t=77055164

If your keys turn out to be registered to another user/battle.net account you will need to buy new keys again via battle.net ;)

Edit: This was shared by another user;


I am not native English speaker, so see if I can make myself clear.

I have 7 sets of CD-Key purchased from store (boxed game) around v1.10, and claimed only 1 set of them to my Bnet account in 2010.
And after this 8/13 update, only by re-downloading from my Bnet download page, am I able to connect Bnet with my only claimed key.

For the rest 6 sets, I first tried to claim every D2C keys I have on my alt Bnet account, and 5 of 6 said "This code has already been claimed!". so eventually only one(1) D2C key has been successfully claimed to my alt Bnet acc.
Then I tried all D2X keys, but unfortunately 6 out of 6 received "This code has already been claimed!" message.


I would like to share the followings to all dear JSP friends:

In past 2 decades, I believe I was/am a experienced PC user that's always keep my PC away from malware/trojans etc., and recently was still 7 Boxed by sandboxie.
Other than lagged out/re-open the game, Never in my 17 years as a D2 player have seen such "Your CDKEY is currently used by XXXX" message!

And EVEN if I missed, the possibility of 11/12 CDKeys I brought home from game-shops in the mall got ALL stolen is nearly 0.00%.
For I am storing all 7 keys splited among 3 e-mail backup folders with all differently passworded(timely changed every year).

In conclusion, quote another victim posted on Bnet forum
"If I am asked to pay another 10 dollars for a game I've played 17 years free, so be it."

Peace.







Go Back To General Help Topic List
12Next
Add Reply New Topic