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Fortnite
#1 Aug 9 2018 10:59pm
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I downloaded my elgato drivers and installed everything.
My lights on my elgato come on when everything is plugged in correctly.

But my pc isnt reading a elgato game capture device but it reads game capture voice or reading it in the downloaded app to stream with.


Anyone ever run into a problem like this ?
Fortnite
#2 Aug 9 2018 11:02pm
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I just tried reinstalling the drivers and the drivers are not even popping up lol
Fortnite
#3 Aug 9 2018 11:07pm
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There should be a Video Game Capture here.

But only Voice Capture.


I looked up a video and seen mine wasnt here when another persons was.

So i've concluded that this is in fact the problem.

This post was edited by Fortnite on Aug 9 2018 11:07pm
bvanharjr
#4 Aug 10 2018 12:03am
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please make a post over here.
JohnMiller92
#5 Aug 10 2018 12:34am
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Quote (bvanharjr @ Aug 9 2018 10:03pm)
please make a post over here.


I just saw a topic from that section a couple hours ago:
https://i.gyazo.com/9bf251897268bd4e010cc919b83db1a0.png

Doesn't seem like they are very welcoming / nice towards people asking questions
King Atrhur
#6 Aug 10 2018 06:22am
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Quote (JohnMiller92 @ Aug 10 2018 01:34am)
I just saw a topic from that section a couple hours ago:
https://i.gyazo.com/9bf251897268bd4e010cc919b83db1a0.png

Doesn't seem like they are very welcoming / nice towards people asking questions


Yeah cause god forbid "friends" actually have a poke at each other in good fun.
CyrusTheGreat
#7 Aug 10 2018 10:43am
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If you have the device correctly plugged in/inserted and the correct and most current drivers are installed, then your best bet would be to contact the company's support team and ask for further direction, or Google search and see if this specific issue has been discussed on official support forums.

I wish I could be more help, but hopefully this will get you moving in the right direction.
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