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d2jsp Forums > Diablo II > Diablo 2 Discussion > B.net Is Unable To Properly Indentify Your App Ver > Help
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Member
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Feb 19 2018 12:03am
run as admin

it's the official fix for this problem
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Feb 19 2018 12:40am
Quote (Reset @ Feb 18 2018 10:03pm)
run as admin

it's the official fix for this problem


I tried ofcourse but didnt work
Member
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Feb 19 2018 10:08am
If you continue to have issues try the steps in here - https://us.battle.net/support/en/article/14165
If that doesn't help, open a ticket with the classic support team.
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Feb 19 2018 11:43am
Quote (Stories @ Feb 19 2018 08:08am)
If you continue to have issues try the steps in here - https://us.battle.net/support/en/article/14165
If that doesn't help, open a ticket with the classic support team.


Did all of those steps with my friend
What does open ticket with the claddic support team mean?
And how.do ido it?

This post was edited by DongDong on Feb 19 2018 11:43am
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Feb 19 2018 11:46am
Quote (DongDong @ Feb 19 2018 12:43pm)
Did all of those steps with my friend
What does open ticket with the claddic support team mean?
And how.do ido it?


If you followed those two steps and your still having issues, there is a link on that page to take you to the classic support forum, or you can click on "contact us" button.
Open a ticket, refers to asking for help from blizzard directly, at this point, it doesn't seem we can assist you.

This post was edited by Stories on Feb 19 2018 11:47am
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Feb 21 2018 06:32am
Thanks guys problem solved :D
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