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Jun 8 2017 06:52pm
Quote (ImVeryFood @ Jun 8 2017 08:30pm)
Takes about 1 month for repairs.


how would you know this? depends on the issue and who is doing the repair, right?
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Jun 22 2017 04:22pm
Hey guys just an updated in here. Pretty fucked up!

So Asus mailed me with an offer to fix the issue on the keyboard lighting, 1000$! because the LED connector on the motherboard got messed up by fluid damage from the previous owner. The RAM, CPU and so on is soldered onto the motherboard why the huge cost. (a new one is around 1050$)
I was furious and texted the seller to ask him what he would like to do in this situation. Fortunately he was an honest person, he found out a mate of him which borrowed the PC for a few weeks for school had spilled coffee down into the keyboard without telling him.
He offered to trade back and cover the Asus service as well. But found out we both had the same insurance company so we could take it through there, because i kinda liked this PC specially for the 700$ used i couldn't find anything near better.

He wanted to cover the insurance fee plus giving me an extra 150$ for the trouble.
The insurance company decided to give me back the cash equally to a new Asus UX501VW 1050$

Today Asus mailed me with an reminder (2x reminders and the product get send back and you charged 90$ service fee).
So it seems like the insurance company didn't contact Asus to get the product destroyed.

So I pretty much ended up with 1110$ and probably the laptop as well!
The only thing currently wrong with the laptop is some keys around the middle area is not very bright. probably around 20-30% of the rest.
http://imgur.com/a/ME3SB
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Jun 23 2017 03:26pm
windows 10?
reset options > fully reset this pc > delete all files option
edit: keep this in mind for next time

asus rma is a fucking nightmare, i tell everyone and yet ppl still buy asus shit
glad to see it worked out reallly well in your favor.

This post was edited by handlewithnocare on Jun 23 2017 03:28pm
Member
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Jun 23 2017 04:22pm
I am too!
Going to buy an Dell XPS 15 or Lenovo Yoga 520 15.
Both with i7 7700HQ quad, Gtx 1050, 16GB RAM, PCI-E SSD, Great battery and screen.
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Jun 23 2017 04:58pm
contact asus directly not their contractor for rma
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Jun 23 2017 05:00pm
Quote (yupitsmeh @ 24 Jun 2017 00:58)
contact asus directly not their contractor for rma


Yeah what i did :)
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Jun 23 2017 05:31pm
Quote (ZwiX @ Jun 23 2017 06:00pm)
Yeah what i did :)


people have to remember many oversea companies have their rma dept contracted out
so simple going over them works at times
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Jun 23 2017 05:55pm
Quote (yupitsmeh @ 24 Jun 2017 01:31)
people have to remember many oversea companies have their rma dept contracted out
so simple going over them works at times


Oh I see they use a 3rd part repair place in sweden.
LetMeRepair.se

Dell XPS 15 is currently on sale for 1350$ from 1610$. Might gonna get it if I can sell my Galaxy s6 in time.

This post was edited by ZwiX on Jun 23 2017 05:56pm
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Jun 29 2017 01:15pm
Update got the Dell XPS 15 7700HQ, 16GB DDR4, 512GB PCI-E SSD for 1350$ and an additional 10% off from student sale. so a total of 1215$.
And today the Asus UX501VW freaking showed up. So i got all the insurance cash and the PC as well lol!
Everything tested and its just the light in the middle of the keyboard which has some dim lighting.

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Jun 29 2017 01:22pm
just turn the lights off you're an adult
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