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Sep 20 2017 09:34pm
I just got shaw to come in and loan me their router/modem combo thing and I have the 15mbps plan. My laptop gets 750kb-1.5mb connected on wifi, but when I plug it into the modem I get 15mbs. This was the case when I had the old modem aswell. My phone seems to run fine on the wifi and loads pages fast, but even if my laptop is connected to wifi and right beside the modem it still only gets maximum 1.5mbps (it's not possible for me to always have my laptop connected with an Ethernet cable)
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Sep 21 2017 01:23pm
Keep in mind 15 Mbps (Megabits, small b ) is roughly the equivalent to 1.5 MB/s (Megabyte, capital B). Technically a small margin more in MB, but you get the point.
If your plan is 15 Mbps and you're able to download 1.5 MB/s you're already almost at maximum bandwidth potential. In other words, it doesn't make sense if you're able to download 15 MB/s on a 15 Mbps connection, so I'm not 100% sure I understand your question.

For conversion tables you can check here: https://www.gbmb.org/mbps-to-mbs

Anyway, if your issue is that you're able to download 1.5 MB while wired on the laptop, but only 0.75 - 1.5 MB while on wifi, that's of course something we can look into.
Just to get it out of the way, what laptop are you using (make and model, example: HP 8570W)? If you're unsure you can find its specs by using a tool such as Speccy - https://www.piriform.com/speccy
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Sep 23 2017 10:40am
Quote (Arkhen @ Sep 21 2017 02:23pm)
Keep in mind 15 Mbps (Megabits, small b ) is roughly the equivalent to 1.5 MB/s (Megabyte, capital B). Technically a small margin more in MB, but you get the point.
If your plan is 15 Mbps and you're able to download 1.5 MB/s you're already almost at maximum bandwidth potential. In other words, it doesn't make sense if you're able to download 15 MB/s on a 15 Mbps connection, so I'm not 100% sure I understand your question.

For conversion tables you can check here: https://www.gbmb.org/mbps-to-mbs

Anyway, if your issue is that you're able to download 1.5 MB while wired on the laptop, but only 0.75 - 1.5 MB while on wifi, that's of course something we can look into.
Just to get it out of the way, what laptop are you using (make and model, example: HP 8570W)? If you're unsure you can find its specs by using a tool such as Speccy - https://www.piriform.com/speccy


To be fair, OP did put 'mb' in the first post, not 'MB'.

That being said, I'd check for updated wireless drivers. I see those resolve issues with certain router chipsets all the time.

@OP: What wireless adapter and driver version does this laptop have?
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Sep 23 2017 12:06pm
Solid advice from the guys above, in addition to the drivers you can help by changing your environment.

Remove as many barriers between you and the WiFi as possible.

IE don't sit between the computer and the connection source, yes your body can contribute to blocking WiFi Especially if it's already going through a wall or two. Open a door if it's in the routers direction. Move couches tables and lamps if they are between you and the source.


Move your computer and router far away from microwaves or anything else that gives off 2.4GHZ frequencies, which is tons of stuff FYI


I did this at my old house and I noticed a pretty big difference In not only connection speed but it stopped timing out occasionally.

This post was edited by kclla on Sep 23 2017 12:07pm
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