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Member
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Joined: Dec 13 2004
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Sep 14 2017 05:56pm
I always used to play hearthstone on the bus to work etc

Since i moved to the states, it refuses to connect me to a gamr on LTE

Spins to sesrch for gamr then last second "cannot connect to game" and restarts the main menu

Any ideas?
Member
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Joined: Dec 1 2015
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Sep 14 2017 06:25pm
Strange. Who's your provider?
Member
Posts: 37,001
Joined: Dec 13 2004
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Sep 15 2017 12:49pm
Quote (Jaydash @ Sep 15 2017 01:25am)
Strange. Who's your provider?



Tmobile


I can craft decks etc etc but joinig games nooppe.
Member
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Sep 15 2017 06:34pm
I once had this problem, downloaded the IOS patch and this was fixed.. not sure if this is the same for you
Member
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Sep 15 2017 08:41pm
Could try reinstalling. Or make sure game is updated.

This post was edited by Voyaging on Sep 15 2017 08:41pm
Member
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Sep 15 2017 10:04pm
Quote (Voyaging @ Sep 15 2017 09:41pm)
Could try reinstalling. Or make sure game is updated.


this
Member
Posts: 37,001
Joined: Dec 13 2004
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Sep 16 2017 10:12am
Quote (Jaina @ Sep 16 2017 01:34am)
I once had this problem, downloaded the IOS patch and this was fixed.. not sure if this is the same for you


Quote (Voyaging @ Sep 16 2017 03:41am)
Could try reinstalling. Or make sure game is updated.



Thanks guys but obviously these arent the solution

Orherwise game wouldnt work on wifi either.

Its specifically just not holding connection on lte

Ill try reinstalling anyway i suppose
Member
Posts: 8,538
Joined: Dec 1 2015
Gold: 593.50
Sep 16 2017 10:33am
Very strange because I'm sure other T-Mobile users can connect on 4g. Have your tried clicking on the app in settings and turning on background data usage? It's under "Mobile Data" within hearthstone. Mine is on.

If you have, check that you're not on any VPN apps, or that games aren't in your restricted accesses list

Have you also checked it if works off 3G or HSPA+?

This post was edited by Jaydash on Sep 16 2017 10:40am
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