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May 29 2017 09:22am
Apparently house got struck by lightning last night, and it fried one of my tvs that wasn't on surge protector. My internet (modem/router/wifi all in one) was on surge protector and so was my pc.

My computer won't connect to internet via ethernet. When I run troubleshooting i get the error message "The Intel(R) Ethernet Connection (2) I219-V adapter is experiencing driver- or hardware-related problems"

Tried unplugging router for 30 seconds, and plugging it back in.
Tried restarting PC 100 times.
Tried dl the driver.
Tried a different ethernet port on the router.

PC info:
Windows 10
Intel Core i5-6600K 3.5GHz 1151
Asus Z170-AR LGA 1151 ATX


I'm pretty bad with computers, but willing to try anything to help me connect to internet.
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May 29 2017 09:24am
Everything else connects just not the pc?

Also see what your home insurance covers to see if whatever you had that didn't make it through the lightning is covered
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May 29 2017 09:33am
Everything else was on wifi connection. I just tried the ethernet to the ps4 and seems to be working. So I don't believe its the internet's fault. Must be a driver or hardware issue on pc.
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May 29 2017 09:39am
something wrong with the lan port it would seem
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May 29 2017 09:50am
Quote (WhoBut_WBMason @ May 29 2017 11:39am)
something wrong with the lan port it would seem


so you think its a physical problem, nothing i can just do in settings or anything?

what would be the cheapest solution to fixing this?
Member
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May 29 2017 09:52am
get a new lan card


i dont know if thats the issue though, just my assumption, wait for someone else
Member
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May 29 2017 10:06am
There is an orange light that does light up when I plug in the ethernet cable on my pc
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May 29 2017 10:24am
Quote (CD_Joey @ May 29 2017 12:06pm)
There is an orange light that does light up when I plug in the ethernet cable on my pc


should be a green and orange
Member
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May 29 2017 10:35am
boot linux live disc. does the connection work then?
Member
Posts: 1,912
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May 29 2017 10:37am
Quote (WhoBut_WBMason @ May 29 2017 12:24pm)
should be a green and orange


orange light is on, green light is off
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