Quote (Sn0 @ Apr 11 2024 07:22am)
I had this issue recently with my mortgage through US Bank. Our joint Schwab account was linked for autopay, however on the systems backend it was still hitting my personal Fidelity but displaying the joint account when logged in.
Best bet is to call (ASAP as mentioned above) and check any of your other bank accounts if any to see if the payment is pulling from there. It’ll be caught eventually even if it is an error you’d still responsible for the payments.
Typically, for system glitches they will just waive any fees associated and just add those three months back to the total amount owed.
(Not legal or financial advice, just my personal experience and opinion on the above).
Agreed if you're proactive about it
Haven't had this happen before but it's my new version of nightmares of sleeping through final exams
This post was edited by Wise on Apr 13 2024 09:50pm