I need to unstuck a character that disconnected while riding a zeppelin. I have used the unstuck feature on the website and while logged in to another character, and it processes and says that it was successful. . .
The issue is that it never gives an option to select which character needs to be unstuck so I don't know if it has been moved to a safe location or not.

Does anyone know a way to unstuck a specific character, or a way to talk to a human GM or support with the current interface or website?

Thanks.