im trying to install my office professional plus 2013 however i keep getting an error

Error 25004

ive googled and tried just about everything but im not sure on how to fix it. there was one way i tried by deleting some folders. did that and fucked up my computer so not trying much else.
i had a 2010 trial version installed previously. no idea how to fully uninstall ms office 2010 or 2013. i know this because i have uninstalled and reinstalled 2013 countless times and it still saves my outlook information.

this is exactly what im getting.



anyone got anything?

I can't help you but you should try to post here also: http://forums.d2jsp.org/forum.php?f=199
Maybe someone will know what's going on with this

See if it helps sir:

https://support.microsoft.com/en-us/kb/2792178

yea tried that several times. got nothing

If nothing helps, check out the free ms office that ms released on onelive like powerpoint, office, excel, and many more.

Kindly do the needful and revert:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-visio/visio-install-fails-error-25004-system-error/e3663e9a-a112-487d-9e81-7a33cc2783fe?auth=1

Please help.

This post was edited by Deppi on May 2 2016 03:42am

Please remove "kindly do the needful" from your vocabulary. It will hold you back from everything except your current job.

Worst phrase known to man in any type of desk job.

You're correct with your advise though

Navigate to C:\Program Files\Common Files\microsoft shared
If there is a folder called OFFICE15 or OfficeSoftwareProtectionPlatform delete that folder.
Navigate to C:\Program Files (x86)\Common Files\Microsoft Shared
Same as above, If there is a folder called OFFICE15 or OfficeSoftwareProtectionPlatform delete that folder.

i did that.

when i did that, i couldnt open my control panel. thats why now im just waiting on exactly how to proceed

Reinstall the operating system to proceed as you've just deleted critical windows system folders.

i restored from a previous date

that may be the only thing to do though. i honestly have no idea what else to do lol


like i run cccleaner, and it says that office 2010 is an application? i have had it previously as a trial. uninstalled it but its located there?

does that make sense?

This post was edited by partank on May 2 2016 07:49pm