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d2jsp Forums > d2jsp > General Help > My User Had A Log Out And Then My Psw Didn't Work
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Jul 15 2014 06:25am
Topic.

Let's exclude the fact that I could have been scammed (both my password and gold password were long, hard, and unique for this site, and no fg was sent from my account, also it's not like I have much).

How did it happen? Maybe d2jsp forums had some kind of reset in the last 2 days?
Is there a way to check if my account had a login from other places/IPs?
I had a password reset and now it works fine of course.


Regards.

This post was edited by meko93 on Jul 15 2014 06:25am
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Jul 15 2014 06:31am
d2jsp passwords do not reset, maybe you misremembered it.
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Jul 15 2014 06:36am
I'm not sure of this site, but I know if your acct has been tried to be accessed from a few different locations around the world at once, they'll lock your acct until you reset your password. (battle.net does this with new accounts)
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Jul 15 2014 06:57am
Quote (meko93 @ Jul 15 2014 01:25pm)
Topic.

Let's exclude the fact that I could have been scammed (both my password and gold password were long, hard, and unique for this site, and no fg was sent from my account, also it's not like I have much).

How did it happen? Maybe d2jsp forums had some kind of reset in the last 2 days?
Is there a way to check if my account had a login from other places/IPs?
I had a password reset and now it works fine of course.


Regards.



Some changement has bee made but nothing related to account settings.
Topic posts are increased to 100 and profile page lenght reduced .
Maybe u login far from your first ip location? cause in that case ur account was locked due to prevent scams or cause they think u sold ur account.


bye

This post was edited by Greendale on Jul 15 2014 07:27am
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Jul 15 2014 07:07am
Quote (meko93 @ Jul 15 2014 03:25pm)
Topic.

Let's exclude the fact that I could have been scammed (both my password and gold password were long, hard, and unique for this site, and no fg was sent from my account, also it's not like I have much).

How did it happen? Maybe d2jsp forums had some kind of reset in the last 2 days?
Is there a way to check if my account had a login from other places/IPs?
I had a password reset and now it works fine of course.


Regards.


1. No
2. Not for you to see it.

I would clear my cahce just incase aswell running a adware scan.
You need to check aswell that you didnt had CapsLock on.
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Jul 15 2014 09:12am
JSP will never log you out.

That being said I would run a check for anything malicious (including keyloggers).

Check this guide for removing/preventing keyloggers: http://forums.d2jsp.org/topic.php?t=15803482&f=34
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Jul 15 2014 10:11am
In addition to bodierox's post, I'd also highly suggest getting MalwareByte's Anti-Malware.

Quote
Removal is quite simple, Malwarebytes can detect most variations of this malware and remove it successfully.
Download it here:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Run the quick scan and click on remove selected items then restart your computer.

Taken from: Malware Analyzing and Removing

Best of luck! B)
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Jul 16 2014 01:27am
He had that problem once again, but this time he didn't receive an email for the password recovery yet.
He is pretty sure it's not about any virus this time because he chose and wrote the new password from his iPhone.
He thinks that all happened because he recently moved to Australia, could that be the reason?
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Jul 16 2014 01:31am
If he doesn't find a solution he should contact some admn i think

This post was edited by Greendale on Jul 16 2014 01:41am
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Jul 16 2014 01:36am
Quote (FanForFun231 @ Jul 16 2014 06:27pm)
He had that problem once again, but this time he didn't receive an email for the password recovery yet.
He is pretty sure it's not about any virus this time because he chose and wrote the new password from his iPhone.
He thinks that all happened because he recently moved to Australia, could that be the reason?


This is not the case, he should scan for keyloggers.
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