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Banned
Posts: 74
Joined: Jul 17 2012
Gold: 10.10
Aug 11 2012 02:02pm
Bought the key from offgamers.com

then 3 weeks later I get a message from GW2 support saying my cdkey was disabled cuz it wasn't a authorized dealer.

Anyways I re bought the game from the GW2 eu site since I CFBA to not play the game on the 25th :P

spoke with offgamers support they will reimburse me on Monday.


Here is the email




This is an important message regarding your recent Guild Wars 2 registration.
The Guild Wars 2 serial code you registered has been disabled as of
August 8, 2012. Your account will be unable to connect to the Guild Wars 2 servers at launch and during any future beta events.

If you've recently requested a refund of your Guild Wars 2 purchase from our support team, please disregard this message. This is only part of the refund process.

Other possible reasons why your code has been disabled are:

The code was purchased fraudulently from us or one of our authorized digital retailers.
The code was purchased from an unauthorized retailer that has been identified as selling fraudulently obtained codes.
A charge back or dispute for the purchase of this Guild Wars 2 serial code was received.
The code was disabled per your request due to a support issue.
You requested a refund of your Guild Wars 2 purchase from one of our partner digital retailers.


If you purchased Guild Wars 2 from an official retailer or from an unofficial reseller, then you must contact them with any questions about your code. If you wish to pursue a refund, only the vendor that sold you the serial code can refund your payment.

If you would like to regain access to Guild Wars 2, be sure to purchase your new code from one of the appropriate authorized retailers listed here: https://buy.guildwars2.com/en/retailers

If you have further questions, or if you believe that you received this email in error, please contact support at http://support.guildwars2.com/ and provide the serial code in question.

Thank you,
The Guild Wars Support Team

Pour voir ce message en français, cliquez ici :Votre code d'activation de Guild Wars 2 a été désactivé.
Um diese Nachricht auf Deutsch anzuzeigen, klicke hier: Dein Guild Wars 2-Seriennummerncode wurde deaktiviert.

This post was edited by Manchego on Aug 11 2012 02:04pm
Member
Posts: 52,464
Joined: Mar 14 2008
Gold: 13,030.00
Aug 11 2012 02:08pm
Quote (Manchego @ 11 Aug 2012 22:02)
Bought the key from offgamers.com

then  3 weeks later I get a message from GW2 support saying my cdkey was disabled cuz it wasn't a authorized dealer.

Anyways I re bought the game from the GW2 eu site since I CFBA to not play the game on the 25th :P

spoke with offgamers support they will reimburse me on Monday.


Here is the email




This is an important message regarding your recent Guild Wars 2 registration.
The Guild Wars 2 serial code you registered has been disabled as of
August 8, 2012. Your account will be unable to connect to the Guild Wars 2 servers at launch and during any future beta events.

If you've recently requested a refund of your Guild Wars 2 purchase from our support team, please disregard this message. This is only part of the refund process.

Other possible reasons why your code has been disabled are:

    The code was purchased fraudulently from us or one of our authorized digital retailers.
    The code was purchased from an unauthorized retailer that has been identified as selling fraudulently obtained codes.
    A charge back or dispute for the purchase of this Guild Wars 2 serial code was received.
    The code was disabled per your request due to a support issue.
    You requested a refund of your Guild Wars 2 purchase from one of our partner digital retailers.


If you purchased Guild Wars 2 from an official retailer or from an unofficial reseller, then you must contact them with any questions about your code. If you wish to pursue a refund, only the vendor that sold you the serial code can refund your payment.

If you would like to regain access to Guild Wars 2, be sure to purchase your new code from one of the appropriate authorized retailers listed here: https://buy.guildwars2.com/en/retailers

If you have further questions, or if you believe that you received this email in error, please contact support at http://support.guildwars2.com/ and provide the serial code in question.

Thank you,
The Guild Wars Support Team

Pour voir ce message en français, cliquez ici :Votre code d'activation de Guild Wars 2 a été désactivé.
Um diese Nachricht auf Deutsch anzuzeigen, klicke hier: Dein Guild Wars 2-Seriennummerncode wurde deaktiviert.


by from the official - always
^^

hopefuly u have ur money back :)
Member
Posts: 9,979
Joined: Jul 28 2003
Gold: 2,685.00
Aug 11 2012 02:09pm
Quote (Manchego @ Aug 11 2012 04:02pm)
Bought the key from offgamers.com

then  3 weeks later I get a message from GW2 support saying my cdkey was disabled cuz it wasn't a authorized dealer.

Anyways I re bought the game from the GW2 eu site since I CFBA to not play the game on the 25th :P

spoke with offgamers support they will reimburse me on Monday.


Here is the email




This is an important message regarding your recent Guild Wars 2 registration.
The Guild Wars 2 serial code you registered has been disabled as of
August 8, 2012. Your account will be unable to connect to the Guild Wars 2 servers at launch and during any future beta events.

If you've recently requested a refund of your Guild Wars 2 purchase from our support team, please disregard this message. This is only part of the refund process.

Other possible reasons why your code has been disabled are:

    The code was purchased fraudulently from us or one of our authorized digital retailers.
    The code was purchased from an unauthorized retailer that has been identified as selling fraudulently obtained codes.
    A charge back or dispute for the purchase of this Guild Wars 2 serial code was received.
    The code was disabled per your request due to a support issue.
    You requested a refund of your Guild Wars 2 purchase from one of our partner digital retailers.


If you purchased Guild Wars 2 from an official retailer or from an unofficial reseller, then you must contact them with any questions about your code. If you wish to pursue a refund, only the vendor that sold you the serial code can refund your payment.

If you would like to regain access to Guild Wars 2, be sure to purchase your new code from one of the appropriate authorized retailers listed here: https://buy.guildwars2.com/en/retailers

If you have further questions, or if you believe that you received this email in error, please contact support at http://support.guildwars2.com/ and provide the serial code in question.

Thank you,
The Guild Wars Support Team

Pour voir ce message en français, cliquez ici :Votre code d'activation de Guild Wars 2 a été désactivé.
Um diese Nachricht auf Deutsch anzuzeigen, klicke hier: Dein Guild Wars 2-Seriennummerncode wurde deaktiviert.


lol
Member
Posts: 7,506
Joined: Aug 14 2006
Gold: 150.00
Aug 11 2012 02:25pm
I got mine off e-bay
Member
Posts: 1,748
Joined: Apr 25 2012
Gold: 130.12
Aug 11 2012 05:11pm
Any chance of this happening to those of us who bought from greenman?
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